Restrict Person Account Search to just accounts (not contacts) in Lightning - Ideas - Salesforce Trailblazer Community
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Restrict Person Account Search to just accounts (not contacts) in Lightning

Search, Person Accounts

Searching for a person account record in Lightning pulls back both an Account and Contact record for each person account found. This is confusing for users and unnecessary as both record hyperlinks take the user to the same Person Account record.

Performing the same action in Classic only pulls back the Account record and not the Contact record, which I'd expect in Lightning too.

I raised a case with Salesforce and the "work-around" was to use Classic, which isn't feasible.

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