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Allow Users to Open Attachments on Email Object in Mobile


We are currently using Lightning for Outlook and Inbox to log emails with attachments. We found that when we do this that the attachments are not viewable in Salesforce because it is saved on the Email object as opposed to a Task, We were told that we could turn off saving to the Email object so it would then save as a Task where we could view attachments in desktop and mobile.but we have found limitations.

- If using a Task, we cannot immediately tell if there are attachments to the email.
- The Task does not show the email address from the Activity timeline so you have to go into the Task to get it.
- For Tasks, the date shown reflects the date uploaded where as with emails, it shows the date received in your email inbox.

We would like to see the Email object supported in mobile.


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