Limiting information on system/notification emails in Pardot - Ideas - Salesforce Trailblazer Community

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Limiting information on system/notification emails in Pardot

Analytics & Reporting

Currently in Pardot, all sytem generated emails i.e. notification emails on form submissions or user assignments etc have a fixed template and these cannot be customized to limit the information that we want to share with the user. At times we have come across situation where we want to notify users of form submission but want to limit the information that is shared with the users. I belive Pardot should provide this amount of customisability in system emails especially with GDPR coming. We do not want personal information of contacts saved in users inboxes even after some prospect request us to forgot them. 

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