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530  Points voting closed
Delivered in Summer 19
Delivered in Summer 19

Edit default Salesforce Engage email template

Salesforce Engage

I would like to have the ability to edit the default email template in Engage. In particular to use variable tags for the signature and maybe the first name salutation, just like one would with an Outlook email with signature. 

I have created templates with just a simple signature and salutation variable, but the Subject is a required field for templates and that is a dangerous game. 

This would be a great way to move sales and marketing users to using Engage rather than Outlook for all communications.

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