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360  Points voting closed
Delivered in Summer '14
Idea is generally available.

Standard "Send an Email" function for Salesforce1 app

Mobile

When working with cases in the Salesforce1 mobile app, I'd like to send emails and answer emails on cases so that the outgoing email is automatically attached to the case. This should be the same function as the "Send an Email" button that is available in the browser version.
This would be great for users that have to answer emails when out of office.

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Latest Comment from Salesforce

  • IdeaExchange Moderator - 5 years ago

    With the Summer '14 release you can add the Send Email action to the publisher to give Salesforce1 users access to a simplified version of the Case Feed Email action. They can then send case-related emails directly from the app, without having to use their mobile device’s mail program.
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