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Custom Report Types - remove role hierarchy dependency

Reports & Dashboards

I found out (the hard way) that Custom Report Types are not like Standard report types.

According to Knowledge Article Number: 000004564 (https://help.salesforce.com/HTViewSolution?id=000004564), standard reports allow "un-drilled" reports but custom reports do not.  They must be be "drilled" to the right role, and they default to the running user's role.

Why ? No idea - probably something about protecting the report engine from running big inefficient custom reports, I guess.

And in my case, the sharing rules that we have are slightly different to the role hierarchy.  So my users cannot use custom report types, because they will not see everything that they should be able to see.

So please make Custom report types work the same way that Standard report types do - i.e. allow un-drilled reports that just use sharing settings to determine visibility.

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