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Idea is being considered for release, but development hasn't started. We post updates every three releases.

Don't Disregard Workflow Rules when using the "Send an Email" button

Process Builders & Workflow

I have verified with Salesforce Support that workflow rules are disregarded when the "Send an Email" button is used. I didn't receive a very clear understanding of why this is, but it doesn't seem like difficult fucntionality to implement. Please vote for this idea!

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Latest Comment from Salesforce

  • Jennifer Sacks - 3 years ago

    Circling back on this one. The product team is agreed that this is a feature gap, but there are some complexities to closing the gap that need to be evaluated. That means it's not on the immediate roadmap, but is being considered for later on. I will update as we know more. 
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