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Article Management Views

Accounts & Contacts

We need the ability to create our own Published views and sort by ANY column headings such as Article Type, Article Number etc., similar to how you can create new views on other objects like Accounts, Contacts, Cases, etc.If we cannot create our own views then there should be some standard Published views created for My Articles, Articles By Type, Articles by Status, Articles By Date, Articles by Number, Articles by Product Category and/or allow these views to be able to use the filter criteria.

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Latest Comment from Salesforce

  • Claudio Castro - 3 months ago

    This Idea has been delivered in Spring '17! For more details, please see the Release Notes:

    Streamline Your Screen with a Unified Knowledge Home Page and List Views
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