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Write triggers against Case Milestones

Salesforce Platform, Apex & Visualforce, Customization

 I want to be able to write triggers against Case Milestones so that we can update related cases.

Use Case
In order to show Service Breach Time (SBT) on a case we use the target date from the Case Milestone object.  However, since the Case Milestone gets added/updated after all Case triggers have run we have to use an @future call to update a field on the Case.  We then use the target date on the Case object to calculate SBT so that our technicians know how to priortize their work.

With this we can reduce the complexity of our code, and make it less error prone.

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