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Delivered in Winter 18
Delivered in Winter 18

Lightning Experience should display archived activities

Sales Productivity (Notes/Activities/Calendar )

Just discovered in Online Help that archived activities are not visible in Lightning currently.
https://help.salesforce.com/apex/HTViewHelpDoc?id=activities_archived.htm&language=en

This may not be needed by 100% of the customers, but for many of the clients that I work with, they need their front-line people to have visibility to all interactions that have occurred with their prospects / clients, not only ones within the last 365 days.  Having this not available within Lightning is a big shortcoming in my opinion.  Hopefully this is on the roadmap for the future.

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Latest Comment from Salesforce

  • Anand Rohra - 1 year ago

    The ability to view archived activities in Lightning is coming in Winter '18.
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