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3,320  Points voting closed
Delivered in Spring 17
Delivered in Spring 17

Workflow Rules and Email Alerts for Knowledge

Process Builders and Workflow

Allow standard Workflow rules and Email alerts to be utilized on Articles/Knowledge. The current workflow for assigning articles is OK for when articles are assigned, but it's nice to be able to close the loop with an email after it's published.

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Latest Comment from Salesforce

  • Claudio Castro - 4 months ago

    This Idea has been delivered in Spring '17! For more details, please see the Release Notes:

    Knowledge: Say Hello to Lightning Knowledge (Beta)
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