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3,320  Points voting closed
Delivered in Spring 17
Delivered in Spring 17

Workflow Rules and Email Alerts for Knowledge

Process Builders & Workflow

Allow standard Workflow rules and Email alerts to be utilized on Articles/Knowledge. The current workflow for assigning articles is OK for when articles are assigned, but it's nice to be able to close the loop with an email after it's published.

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Latest Comment from Salesforce

  • Claudio Castro - 2 years ago

    This Idea has been delivered in Spring '17! For more details, please see the Release Notes:

    Knowledge: Say Hello to Lightning Knowledge (Beta)
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