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Email Signature Images as attachments

Service Cloud, Case Management

Please make it so that the logos and images on email signatures do not show up as email attachments. Whenever someone says they have attached images to an email, I have to go through more than 20 images sometimes just to find the image that they are referring to. Also, if you are in a case and you forward any of the original images to anyone else, the case now has duplicates of those images added to the case. This makes the attachments all cluttered. Maybe it would help if you could delete/sort the attachments by their size and type. or have there be a thumbnail/preview so you don't' have to open two different tabs just to view each attachment. It is very frustrating.

 

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