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Process Builder: Waiting Flow Interviews: Provide Better Information

Process Builders & Workflow

When time-based workflows are triggered, we can monitor when they are scheduled to actual perform their actions using the Setup...Monitor...Time-Based Workflow page.  We can see the workflow rule, the actual record that triggered the workflow, and most importantly when it will fire.
Scheduled Actions for the Process Builder show up under their own monitoring page, Setup...Create...Flows...Paused and Waiting Interviews. This new Section displays the name of the Process that has a scheduled action, when it was triggered and if you want to count the number of criteria in your process, you can figure out when action is supposed to fire.  Two key pieces of information are missing: \
1. The name of the record caused that caused the Process to fire.
2. The date when the Action is actually scheduled to fire.

It's nearly impossible to test/troubleshoot scheduled Processes so please add this information to the Waiting Flow Interviews page. (And how about including the Criteria name instead of myWait_myRule_1)


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Latest Comment from Salesforce

  • Jason Teller - 2 months ago

    Quick update: as I've mentioned we did some investigation into the work required here and it's significant in order to store and access this data. It's still on our backlog, but we're prioritizing our current Flow and Flow Builder improvements.

    As an example, I would suggest having a look at the Scheduled Flow feature that we introduced in Winter '20 as it's a more scalable solution to potentially the same problem by giving admins the power to create batch jobs (with much higher limits, the same limits as Apex in fact).
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