Ability to Set Accounts & Contacts as Inactive - Ideas - Salesforce Trailblazer Community

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Ability to Set Accounts & Contacts as Inactive

Accounts & Contacts

It would be very helpful to be able to mark Contacts or Accounts as Inactive and then have those records no longer show up in picklists (aka: Lookup Fields).

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Latest Comment from Salesforce

  • Karen Otuteye - 5 months ago

    Thank you for your feedback, and we hear your frustration. Unfortunately we have to make many unpopular tradeoffs as we prioritize new features, and currently our focus is on closing feature gaps in Lightning Experience so we can make moving to Lightning as seamless and delightful as possible. Therefore this feature is not on our near-term roadmap. We’ll take another look at supporting an “inactive” status on accounts and contacts as our long-term roadmap develops, but in the meantime I would encourage you to explore one of the workarounds mentioned in this thread, such as adding a custom field or writing code to migrate inactive data to a custom object. We appreciate your patience!
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