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Web 2 Lead & webform spam

Campaigns & Leads

Webforms, and also the web to lead feature in SalesForce can be used to sent spam. Once they have got your OID, this can be used to sent you leads fully automated.

Salesforce should create a feature where it is possible to define the origin of the webform. If it is not in the list of approved websites (HTTP referrer), it should reject the form.

This doesn't seem a difficult feature and it helps to optimize your leads. Not it's possible you receive a lot of leads with the type "A HREF" that just consume time. Hope this starts a new interesting discussion.

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Latest Comment from Salesforce

  • Meredith Brown - 4 years ago

    An easy solution is to use a custom script, or one of the many plugins such as the WordPress to Lead plugin or the Drupal Webforms add on, or hosted forms like FormAssembly.

    If you have Enterprise and higher, you can disable the Web to Lead functionality and use the API to get your leads into Salesforce.  This is not an option for Group and Professional so try to keep your Org ID hidden from the start.

    As for stopping spamming of the form itself, there's a lot of solutions out there (e.g., Captchas), but if use a plugin or a hosted form provider, then that's normally a feature of the form itself.

    Hope this helps!

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