All Ideas

Idea Details

Post an Idea
This idea has been delivered and can no longer be voted or commented on. If you’d like to add to this conversation, please post a new idea.
700  Points voting closed
Delivered in Spring 19
Delivered in Spring 19

E-Mail Opt Out doesn't disable e-mailing

Email & Email Templates

Ok, We all have the E-mail opt out check box, but does it actually do anything? We don't use mass e-mail here because we have team edition but I can see this being a problem with bigger and badder versions cause it's a nuisance for single e-mails with Team Edition.

It's nice enough to have the box checked off as a reminder that we shouldn't e-mail people about new features (or what not) but if this check box does nothing it seems pretty useless.

So, in summary:
MAKE E-MAIL OPT OUT DISABLE E-MAILS TO THAT CONTACT!

· Flag

Latest Comment from Salesforce

  • Jennifer Sacks - 8 months ago

    Update from the PM: Confirmed as coming in Spring '19. Customers can fine tune this behavior with a new user permission. More information can be found in the release notes: https://releasenotes.docs.salesforce.com/en-us/spring19/release-notes/salesforce_release_notes.htm
  • Upvotes
  • Downvotes

Ideas

Apps

from AppExchange

Questions

Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.



 

 

Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.

Salesforce takes abuse situations very seriously. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. To help us process your request as quickly as possible, please fill out the form below describing the situation. For privacy and security reasons, the final outcome of an abuse case may not be revealed to the person who reported it.


 

Thank you for your feedback. We take abuse seriously and will investigate this issue and take appropriate action.