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11,860  Points voting closed
Delivered in Spring 18
Delivered in Spring 18

Signature on Reply to e-mails

Not Categorized

Currently, if you reply to an e-mail that is posted to a case, your signature gets placed at the bottom of the entire e-mail response. It should be placed below the text that you have just written.

Ex: (Current functionality)

Reply to

Email Body

Initial e-mail body


Ex: (Requested functionality)

Reply to

Email Body


Original email body

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Latest Comment from Salesforce

  • Vincent Pham - 4 months ago

    This feature was delivered in Spring 18 for Lightning Experience. We have no plans currently to update this in Classic. For more information, please refer to this knowledge article:
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