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Vote 2530  points

Rasmus Mencke

Send on behalf of, instead of looking like spoofed emails

Salesforce Platform, Email, User Experience, Delivered Ideas, Large Enterprise Ideas, Large Enterprise

Delivered (Archive)



When sending emails from salesforce.com they look spoofed, which can cause some delivery issues getting the emails delivered. Use the "Sender:" SMTP header field to set salesforce.com as the sender of the emails, and send the emails on behalf of users. The header would look like this: -------------------------------- Return-path: bounce@salesforce.com Envelope To: someuser@gmail.com Envelope From: bounce@salesforce.com From: user@acme.com Sender: no-reply@salesforce.com Reply-to: user@acme.com

6 years ago · 21 Comments · Report Abuse

Latest Comment from Product Management

Rasmus Mencke

Lonnie, that is pretty harsh comments. First off, Salesforce is not adding that into the emails, that is purely an email client thing, which is specific to Microsoft Outlook. We follow the standards for sending emails, which says that when you are sending on behalf of someone (according to microsoft SenderID) you should set the Sender field in the header of the email. in this case we set it to sender: no-reply@salesforce.com

The good news is that we allow you to turn this off, simply go to Setup | Administration Setup | Email Administration | Deliverability 
under the email security compliance section, turn off the SenderID compliance checkbox, and now Outlook will not include the "Send on behalf of"

3 years ago · Report Abuse

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