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55,210  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Allow Task(s) to be assigned to a Queue

Introduction:Since for some reason this still hasn't been implemented (while I see simular idea's since 2008) I would like to bring the following to the attention of (well....everybody reading this)History:In our company (and I assume more… Show more

539 comments · 10 years ago

54,070  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Report Filters Should Be Able To Compare Fields To Each Other

Instead of just being able to compare fields to values, there should be a way to compare them to other fields. For instance, if "Amount is great than Annual Amount" (Custom field). As opposed to just "Amount is great than 'some… Show more

341 comments · 11 years ago

37,430  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

More than 4 fields on Related List in Lightning Experience

Currently the the Lightning Experience UI only allows to display 4 fields on a related list. You would need to click "View All" to see all fields. This is a regressed functionality, given the fact that the same layout in classic version is… Show more

240 comments · 3 years ago

28,290  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Make Opportunity Contact Role a First Class Object

This sits as an umbrella over many of the other granular OCR requests - the ability to trigger Apex and Workflows from OCRs, the ability to customize the OCR as if it were any other Salesforce standard Object, and a number of other use cases that… Show more

194 comments · 4 years ago

26,830  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Case Merge Button

Professional:I need the ability to merge two cases with all their associated emails, History, comments, etcSelect 2 or more cases, and merge them under one the cases ... selectable 

430 comments · 9 years ago

19,510  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Report Option for Distinct/Unique Records

It would be great to have the option on custom reports to specify that the results should show only one instance of a record, even if that record appears multiple times within the report. For example, I would like a report that shows me all accounts… Show more

242 comments · 13 years ago

9,980  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Show all reports that use a specific field

It woudl be great if I could click on a specific field and get a list of all reports that use that field. When updating processes, many reports also must be updated but right now you have to go through each one individually to see which you the field… Show more

189 comments · 7 years ago

9,310  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Lightning - Include Clone with Products action on Opportunities

A nice feature that exists within Classic is the Clone with Products button.  What makes this handy is that I can clone opportunities and have all of the related products brought over to the new record.  This can be a big time saver for users.I know… Show more

257 comments · 3 years ago

6,320  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Show exact date time of chatter post or activity in Lightning Case Console feed

Scenario: Several users add activities to a Case in the Service Console within an hour. In Lightning, it rounds off and shows all these events as having occurred ~1 hour ago.   We need a higher level of accuracy than that.  Please display the… Show more

131 comments · 1 year ago

4,770  Points voting closed
Delivered in Spring 20
Delivered in Spring 20

Email Deliverability changes not tracked in Audit Log

Not sure why but changes to email deliverability are not tracked in the Audit Log. These changes should be visible in the Audit Trail.

117 comments · 5 years ago

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