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Need the ability to add an attachment when you LOG a case

We use the Self Service Portal to allow our clients to ask us questions based on an Excel spreadsheet template that they fill out for us. However, when you LOG a case, you cannot attach a file. It's a five-step process: You have to log the case,… Show more

82 comments · 13 years ago

49,820  Points
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Ability to Set Accounts & Contacts as Inactive

It would be very helpful to be able to mark Contacts or Accounts as Inactive and then have those records no longer show up in picklists (aka: Lookup Fields).

342 comments · 12 years ago

4,780  Points
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Duplicate Management: Cross field matching

Currently, the field mapping on matching rules means that we may miss out on matching records. Example 1 Contact records sometimes have multiple email fields. You may want to identify records as matches if any of the email address fields match any… Show more

75 comments · 4 years ago

17,420  Points
Up for Prioritization
Up for Prioritization

Clone inbound change sets

I think there should be an ability to clone inbound change sets in a sandbox.   We are a large organization who has several testing levels and is required to audit "changes" as they flow through the various sandboxes set up for the testing… Show more

245 comments · 9 years ago

48,420  Points
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Lightning Experience LEX - lightning speed please!

In order for LEX to appeal to our users, it needs to react more quickly or at least be perceived to be faster - right now Lightning is a misnomer. We see a landing page while the screen loads, which shows the release logo, animated - it's… Show more

505 comments · 3 years ago

26,920  Points
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Intelligent Related Lists (Filterable by Admin)

Currently we have the option to list associated objects in a related list. What would improve effectiveness is: -the possibility to have more than one related list per object -the possiblity to filter results displayed in a particular related list e… Show more

262 comments · 13 years ago

10,820  Points
Up for Prioritization
Up for Prioritization

Allow Lookups fields to target Opportunity Products

Allowing Lookup fields that can target Opportunity Products would significantly expand the possibilities for creating dynamic Quotes and Work Orders. If you copy an Opportunity Product (as done in the Apex Sample Application) the connection between… Show more

117 comments · 11 years ago

56,870  Points
Open - Not Planned
Open - Not Planned

Roll-Up Summary Fields: Formulas Rather than Static Criteria

Currently, the Roll-Up Summary Field functionality only supports the use of static criteria for evaluating which records to COUNT, SUM, etc. Certainly, that works in many situations and this has been a great feature. However, there are so many more… Show more

291 comments · 12 years ago

16,420  Points
Up for Prioritization
Up for Prioritization

History Tracking for Tasks

Provide the ability to track history on Tasks.

328 comments · 11 years ago

65,290  Points
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Idea has been posted. Give it an upvote or downvote.

Related List Sorting - More than one choice

Currently related lists can only be sorted by one field. This should be increased to more options to allow sorting levels. I'd suggest 3-5 different field selections, each being able to select Ascending or Descending. Show more

453 comments · 12 years ago

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