Post an Idea
100  Points
Open
Idea has been posted. Give it an upvote or downvote.

Limit the delete ability to a user's own draft Articles

It would be nice to have some permission in Salesforce to only allow users to delete their own draft articles just like what described in the idea below. It shows delivered but it appears that it's not yet a functionality.  Restrict "Delete… Show more

1 comment · 7 hours ago

5,220  Points
Open
Idea has been posted. Give it an upvote or downvote.

Lightning Rich Text Editor Needs Option to Expand or Pop Out

When editing any kind of web page, it is beneficial to be able to see as much of the vertical space at once as possible so that you can understand how the page is going together, and be able to spot differences and issues between sections.  One way… Show more

45 comments · 1 year ago

340  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allow filter of multiple Publication Status values for Lightning Knowledge views

In Knowledge Lightning we can now create list views for articles, which is fantastic. However, we found that you can only select one Publication Status per list view, or you will get no data returned: When creating a list view, select Publication… Show more

5 comments · 10 months ago

270  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allow Approval Process for Translated Articles.

Currently Approval Processes are only available for standard Article Types. However, it is not available for Translated Articles. Please implement this feature.

7 comments · 6 years ago

230  Points
Open
Idea has been posted. Give it an upvote or downvote.

Enable Knowledge Article List Views to show all languages

Currently Article List Views only allow one specific language to be selected as filter criteria. If no language is selected, the master language is automatically used as filter criteria. This means that users who would like to see all articles incl.… Show more

1 comment · 11 months ago

260  Points
Open
Idea has been posted. Give it an upvote or downvote.

Change tracking and ability to Revert to Previous Version in Knowledge

In order to catch mistakes and errors quickly in knowledge articles, it is necessary to have the version view of knowledge articles highlight what has changed from one version to another.  It is also necessary to allow for a one click reversion to… Show more

6 comments · 27 days ago

60  Points
Open
Idea has been posted. Give it an upvote or downvote.

Update page layout on record type change for articles

With Lightning Data Model for knowledge, article mamangement in classic UI becomes almost unusable specially with mutliple record types.  In classic UI, if we go to Article Management tab > Click on New button to create new article, it doesn't… Show more

2 comments · 9 days ago

70  Points
Open
Idea has been posted. Give it an upvote or downvote.

Send email notification to selected members of the queue .

Send email notification to selected members of the queue . Should have an option to select the members in the queue for whom the notification should be sent .  

0 comments · 3 years ago

5,340  Points
Open
Idea has been posted. Give it an upvote or downvote.

Knowledge Article Spell Check

Would like to have an option to spell check the text of an article before publishing.

60 comments · 8 years ago

5,620  Points
Partial Delivery in Winter 18
Idea was partially delivered. We post an update about anything that wasn't delivered.

Knowledge Article Viewed Date / Voted Date filter in Reports

I would like run a report to filter Knowledge Articles by the Article View date, so I can see which articles have been viewed by users over the past x days / months. This should also be available for Vote date, in the same way, so I know in a given… Show more

89 comments · 5 years ago

1 to 10 of 500 | Next