Ideas - Salesforce Trailblazer Community
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220  Points
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Restrict Visibility to BCC field for External Users in Communities

The BCC field for emails should by definition (Blind Carbon Copy) not be visible to recipients; however, in the Communities Case Feed, it is 100% visible to your External Users. I was told by Salesforce that there is no current workaround in place… Show more

2 comments · 1 year ago

1,370  Points
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Remove follow button in communities without disabling chatter feed tracking

We have a use case in our community implementation where commuinty users shouldn't be seeing follow button on record detail page in communities. Right now the only way to acheive this is to disable chatter feed tracking on those respective… Show more

17 comments · 2 years ago

430  Points
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Include Rich Text Box in Global Search in Napili Template

Global search in Napili Community template only includes Knowledge and Q&A.  If pages are created in the community with rich text boxes, that content is not availbale in search.  Therefore, the only real searchable content in a community is… Show more

3 comments · 3 years ago

490  Points
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Add lightning component to filter article search results by data category

Since the Koa and Kokua templates are no longer available, there is no way to filter search results on articles by data category or article type in communities. The Category Filter and Article Type components were available in the Koa and Kokua… Show more

5 comments · 2 years ago

1,110  Points
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Google Tag Manager in Communities

I would like to see an option/field in Community Builder for a Google Tag Manager account tag to work the same as the Google Analytics tag works in the Napili communities template. This item helps enhance the implementation of GTM in places where… Show more

10 comments · 1 year ago

150  Points
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Have an option to restrict who community members can send direct messages to

We are using salesforce community as a client portal for a HIPPA compliant company. Unfortunately, there is no messaging option where the clients can message our employees without seeing all other client's names. As soon as you type a letter into… Show more

1 comment · 2 years ago

80  Points
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New Nickname Generation Algorithm to be used everywhere in Salesforce

In Winter '20, the nickname generation algorithm has changed, and default nicknames are no longer based on the user name. For security reasons, when a new member registers, the default nickname is now generated at random. Users can change their… Show more

0 comments · 2 months ago

30  Points
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Customer Community Users cannot see Record Type descriptions in Communities

At present Customer Community users are not able to see the Record Type descriptions when creating records in Lightning Communities. This has been determined to be working as designed however this is not a limiation when creating records in… Show more

0 comments · 1 year ago

110  Points
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Add print button to Community for Knowledge Articles

It would be great if we had a print button available as a lightning component on the Communities for Knowledge articles to be printed in a clean user friendly format.

4 comments · 1 year ago

10  Points
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Add Path Component to Case Detail Page in Communities

Currently, the Path component is available for a variety of Community Record detail pages as described here: https://help.salesforce.com/articleView?id=rss_sales_path.htm&type=5 It would be helpful to also add the Path capability for the Case… Show more

0 comments · 19 hours ago

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