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Ability for Lightning to support Optional on Lookup Filters

Currently, in Lightning experience, the "Optional" feature on Lookup Filters behaves the same as Required, i.e. it doesn't allow the user to save the record with a value in the field with the Lookup Filter that doesn't meet the… Show more

127 comments · 2 years ago

3,540  Points
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Allow to respond to emails without email history thread in Lightning

In Classis, you have the option to reply to an email and include the past email sent or to click on Send Email and start off with a new email in the Case object.In Lightning, when you click on Send Email, it automatically populates the information… Show more

47 comments · 1 year ago

5,980  Points
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email to case loop

Some NDS and bounce responses to new cases being created through email-to-case case an infinite email loop.The email goes from SFDC to an address that generates a new but related email which it sends to SFDC. This then generates a new case email from… Show more

59 comments · 10 years ago

3,980  Points
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Increase Email & Attachment Size Limit to 65MB

My org has email-to-case set up and the problem we have right now is that when we try to receive or send emails with large or many attachments, we have no way of knowing proactively when those are undeliverable. We only find out after our customer is… Show more

83 comments · 1 year ago

9,080  Points
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Email Signature Images as attachments

Please make it so that the logos and images on email signatures do not show up as email attachments. Whenever someone says they have attached images to an email, I have to go through more than 20 images sometimes just to find the image that they are… Show more

134 comments · 4 years ago

1,770  Points
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Checkbox default off for Send Notification Email for Custom Object record in LEX

When changing the Owner of a Custom Object, we wish to have feature implemented to set  'Send Notification Email' checkbox to default OFF or unchecked for  Custom Object records in Lightning Experience. The feature is default “unchecked” in… Show more

32 comments · 1 year ago

2,880  Points
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Allow 384k to be the limit for Email Body in Lightning just like Classic

In Lightning the maximum default Email Body description length is 32,000. One can request the limit increased to 131,072 characters per this article https://help.salesforce.com/articleView?id=000204619&type=1&language=en_US But in Classic if… Show more

54 comments · 9 months ago

60  Points
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Allow custom labels to be used in Lightning Email Templates

The release of lightning email templates using HML language did not bring with it the ability to use custom labels. There is a similar idea submitted to have custom labels added in the merge field drop down, but this idea is specifically to be able… Show more

0 comments · 1 month ago

15,830  Points
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Add option to default "Send Notification Email" to checked when changing owner

In our case this primarily affects lead assignment, but we'd like to see an option to default the "Send Notification Email" check-box to checked for individual objects when changing the owner of the object. Currently, this check-box… Show more

458 comments · 13 years ago

800  Points
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Hide email-to-case addresses in the From list of email addresses

By default, email-to-case email addresses show up in the From list in emails sent from cases. There is no configurable setting to disable specific addresses, outside of the org-wide email addresses list. We have several email-to-case addresses that… Show more

15 comments · 5 years ago

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