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1,130  Points
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Lightning: Items to Approve do not display if owner is a queue

Please fix this known issue:   https://success.salesforce.com/issues_view?id=a1p3A000000f10RQAQ&title=lightning-items-to-approve-do-not-display-if-owner-is-a-queue Approval Processes that have an approval queue will not display in Lightning.… Show more

15 comments · 3 months ago

1,030  Points
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Drag&Drop contact email address in Feed Layout

In details layout we can move (drag&drop) contacts from TO to CC fields. In Feed layout this is not possible. Can we enable this in Feed Layout as well?   Show more

0 comments · 2 months ago

3,530  Points
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Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Public Calendars in Lightning experience

Need to be able to create a public calendar in the Lightning interface. Right now it has to be based apon an object and field. Need to create calendar for the Board Room or Company Events. Things that do not have anything to do with my objects. This… Show more

84 comments · 5 months ago

1,040  Points
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Forward functionality not available in Feed Layout

The Forward functionality needs to be included in the feed layout as well, near 'Reply' and "Reply to all".   Show more

0 comments · 2 months ago

960  Points
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Feed Layout enhancement for Reply and Reply all buttons

Can these 2 buttons be moved on the top of the email? When the conversations is long, we have to scroll a lot to find the buttons. This makes it unfriendly especially for a new user that might have a hard time finding the buttons. Show more

0 comments · 2 months ago

1,110  Points
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Button that would help us identify duplicated cases

Is there a possibility to create a button that would allow you identify the duplicates and be able to close them?   Show more

1 comment · 2 months ago

980  Points
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Templates description not visible in Feed Layout

Enhance the Feed View layout to display the template description as well so that people could easily pick the right template, based on description details and explanations. Currently only template name field is being displayed and this is limited to… Show more

1 comment · 2 months ago

900  Points
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Undo button/ functionality when writing an email

Is it possible that we create an undo button/ functionality to use it when we write emails from a case and we modified something, but then we changed our mind and want to get back the initial/ original text?   Show more

0 comments · 2 months ago

970  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Copy the original currency from a case to another

When creating associated cases, the original currency (case currency) from the parent case should be copied over automatically.

0 comments · 2 months ago

60  Points
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Email Subject Character Limit when using Templates

It looks like some or part of this issue may have been addressed years ago, but I am still running into a limitation. When replying back to an email within a Case, there is no issue with the length of the subject line.  We are working on utilizing… Show more

0 comments · 15 hours ago

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