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180  Points
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Idea has been posted. Give it an upvote or downvote.

Salesforce Inbox Alert "Sharing isn't available. Try again later."

In Salesforce Inbox with the Einstien Activity Tracker permsission the Alert "Sharing isnt avalible. Try again later" is missleading as the Log Email button is not there since the user has automatic sharing per Einstien. Would like to… Show more

7 comments · 7 months ago

180  Points
Open
Idea has been posted. Give it an upvote or downvote.

Salesforce Gmail Integration conflict with Yesware Extension

We use yesware and since we updated the salesforce chrome extension for gmail integration, we are finding that every time we send an email, we receive an error message in the side panel within gmail. We have learned that salesforce will not address… Show more

8 comments · 4 months ago

620  Points
Open
Idea has been posted. Give it an upvote or downvote.

Exclude my own opens in Inbox Read Receipts

Highlighting an email in your "sent items" in Outlook generates a read receipt for the email you sent.  The sender should be excluded in read receipts.

12 comments · 1 year ago

10  Points
Open
Idea has been posted. Give it an upvote or downvote.

Salesforce IQ - ability to log email to Person Accounts

Hi,  Right now, when you send an email and want to log it to a Person Account from Outlook, the activity gets logged but you can't see it in the Salesforce CRM. But if  you log an email to a Person Contact from Outlook, you see it in… Show more

0 comments · 20 hours ago

180  Points
Open
Idea has been posted. Give it an upvote or downvote.

Issue Displaying Email Content in Outlook Preview Panel using Salesforce Inbox

There seems to be an issue in the way the preview of the content of an email is shown in Outlook when an email is sent via the SalesforceIQ Inbox Panel. The recepient receives the email but it does not show the preview of the email for the first… Show more

0 comments · 6 months ago

750  Points
Not Planned
No plans to implement idea.

Log mass emails sent from Inbox under activity history in Salesforce

When sending mass emails using Inbox, there is no record of the emails which were sent out, in Salesforce.Please add a feature which allows users to log mass emails (manually/automatically) under activity history in Salesforce.

23 comments · 2 years ago

690  Points
Partial Delivery
Idea was partially delivered. We post an update about anything that wasn't delivered.

Log an email set for Send Later in SalesforceIQ Inbox

When sending an email you are prompted with the ability to log an email at the time of sending. However, when scheduling an email to send later this option is not available. As a User I would like to automatically log my emails that are set to send… Show more

12 comments · 2 years ago

960  Points
Open
Idea has been posted. Give it an upvote or downvote.

Identify opens by specific recipients

Emails with multiple recipients: it would be great to see which recipient specifically opened the email instead of just a read receipt that "one ore more" opened the email.

4 comments · 2 years ago

2,360  Points
Open
Idea has been posted. Give it an upvote or downvote.

Log Salesforce Inbox read receipts to a Salesforce record

Have the read receipts for an email be automatically logged against one or more objects (Leads, Contacts, Opportunities, etc). When the original email is sent, you have an option to choose where the read receipts are logged. Bonus points for being… Show more

27 comments · 2 years ago

390  Points
Open
Idea has been posted. Give it an upvote or downvote.

Availability sharing: Allow recipients to book time slots themselves

Making SF Inbox users insert time slots often still results into back and forth e-mails/calls between them and the recipients to find a fitting time. Instead of this, enable senders to share a link or button that leads to the same pop-up screen… Show more

0 comments · 2 years ago

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