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340  Points
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Issue with Winter'20 - Scan and Scroll the Activity Timeline Feature

Release Notes :¬†https://releasenotes.docs.salesforce.com/en-us/winter20/release-notes/rn_sales_productivity_activities_timeline.htm With the feature though enabling Infinite scrolling and Grouping activities in the activity timeline by month lets… Show more

9 comments · 7 days ago

8,360  Points
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Use Lightning Email Templates in Email Alerts

Please add support for Lightning Email Templates in Email Alerts. Email Alerts still use classic email templates which means admins need to manage a separate set of templates in order to send out automated email notifications like customer… Show more

140 comments · 1 year ago

3,250  Points
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Setting a Default Font Type and Size For Email Templates For All Users

It would be great to be able to set a default font type and size for all users in our company. The default font size is too large and our templates are set at a smaller size but when someone goes in to a template to make additions or changes it… Show more

92 comments · 10 years ago

52,290  Points
In Development
Under active development by Salesforce. No commitment or firm timelines on delivery.

Allow Task(s) to be assigned to a Queue

Introduction:Since for some reason this still hasn't been implemented (while I see simular idea's since 2008) I would like to bring the following to the attention of (well....everybody reading this)History:In our company (and I assume more… Show more

499 comments · 9 years ago

200  Points
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Reporting on Duplicate Record Sets and Duplicate Set Items for platform users

Currently, only Users with Full Salesforce licenses are able to successfully use reports based on Duplicate Set Items and Duplicate Record Sets (so the new Duplicate Rules/Matching Rules feature). Please update the permissions to allow Platform… Show more

4 comments · 3 days ago

100  Points
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Make the TO and FROM Address Inputs dynamic by giving the ability to drag n drop

Hi Salesforce, Users would like to make improve their experience in using Salesforce by making things more dynamic. Specifically, they'd like to see the Names and Email Addresses inputted in the TO and FROM fields when sending emails to be… Show more

1 comment · 7 hours ago

1,680  Points
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Ability to 'Manage All' approval requests in Lightning

There used to be a button Manager All when you view all the approval request. In Lightning, I do not see how to approve or reject multiple records at the same time. When there are multiple recods for similar request, it's more efficient to… Show more

46 comments · 1 year ago

3,080  Points
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Idea has been posted. Give it an upvote or downvote.

Cases on Leads

Associate a case with a lead. Prospects who trial the product/service want to be able to log cases against the trial for the lead. At this point in the sales process, the lead is still a prospect and is not yet converted to an Account and a… Show more

46 comments · 12 years ago

80  Points
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Idea has been posted. Give it an upvote or downvote.

Email Tracking - Exclude BCC Opens from Statistics

Being able to track email opens from within Salesforce is helpful for various stakeholders (where desired/enabled). However, our team have noticed a slight quirk which can distort the usefulness of the metric. If you have Email Tracking enabled and… Show more

0 comments · 16 hours ago

80  Points
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Idea has been posted. Give it an upvote or downvote.

Signature Merge Field Support for HTML {{{sender.signature}}}

Currently the {{{Sender.Signature}}} merge field on email templates only supports text, and does not support HTML email signatures.¬† *Confirmed by the Product Team, it is on the roadmap with no definite timeline. Signatures that have HTML are… Show more

0 comments · 3 days ago

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