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10  Points
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Engage unsubscribe link - ability to customize the unsub tag

In Salesforce Engage, if you send to a group of 10 or more prospects, Pardot adds the unsubscribe %%unsubscribe%% tag. This tag is essentially a one-click unsubscribe. With email clients that have a spam checker, the bots are clicking that link and… Show more

0 comments · 3 hours ago

490  Points
Open - Not Planned
Open - Not Planned

Additional ownership criteria and attribute filters for Engage Alerts

Engage Alerts seem like a great idea, but in practice, our users have a lot of trouble honing the signal to noise. Mainly, they need a way to filter for relevant criteria such as: Contact vs. LeadAccount Type/IndustryAccount Status (could be record… Show more

14 comments · 2 years ago

350  Points
Open
Idea has been posted. Give it an upvote or downvote.

Send Engage Email from SF1

Need the ability to send Engage emails from SF1. 

4 comments · 2 years ago

10  Points
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Idea has been posted. Give it an upvote or downvote.

Salesforce Files Connect with Engage Emails

It would be neat to have the ability to access Salesforce Files Connect (Sharepoint) files when attaching to Engage emails. Use Case: Our Sales Team uses Engage emails that our Marketing Team has built, but would love to have the opportunity to use… Show more

0 comments · 6 days ago

20  Points
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Idea has been posted. Give it an upvote or downvote.

Customizeable Engage Signature

We have setup a Salesforce and Pardot email signatures. However, when trying to send an Engage email without a template a third signature is pulled as adefault wi=hich is neither of these. After opening a support case it seems this is a hard-coded… Show more

0 comments · 1 month ago

490  Points
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Idea has been posted. Give it an upvote or downvote.

allow tracking when sending (CCing and BCCing) in Engage

For Engage users: Pardot Engage does not allow tracking AT ALL when sending to multiple e-mails. It gives you an error. I would want Engage to allow and tracking one e-mail in the 'To' field. And then allow additional emails (and not… Show more

2 comments · 4 years ago

70  Points
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Idea has been posted. Give it an upvote or downvote.

Create filters for regions in Europe for Engage Alerts

1. When editing a column in Engage Alerts, I find the options for specifying the Geographic Criteria absolutely lacking. As European countries are typically way smaller than the US or Canada it would be good idea if it was possible to select regions… Show more

0 comments · 1 year ago

610  Points
Open
Idea has been posted. Give it an upvote or downvote.

Add Send Engage Email Button to Reports

Oftentimes our sales wants to send emails to contacts based on their purchase history, cases they have created, and other contact related data. Contact list view filters, however, do not allow this type of targeting. Being able to send Engage emails… Show more

8 comments · 3 years ago

10  Points
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Idea has been posted. Give it an upvote or downvote.

Allow reps to forward an Engage email showing the initial sent date/time

Reps that send an engage email often are asked to re-send it by a prospect -- reps would like to be able to forward the original email they sent, rather than send a new one, in cases where someone says they didn't receive it the first time.  Is… Show more

0 comments · 2 months ago

30  Points
Open
Idea has been posted. Give it an upvote or downvote.

Approval Process for Salesforce Engage emails sent by Reps

It would be great if you could set up an Approval Process for emails sent through salesforce engage in salesforce by the reps so if they send x or more at a time, i.e. send an email to 10 or more people at a time, it would be sent internally to an… Show more

1 comment · 6 months ago

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