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280  Points
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Do Not Lose Email Tracking History (IER) when Converting Lead to Contact

If Marketing Cloud emails are sent to a Lead, and that Lead is converted to a Contact all prior email tracking history (via the Individual Email Results custom object) is lost, and not associated to the Contact (https://success.salesforce.com/_ui… Show more

1 comment · 10 months ago

400  Points
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A/B Testing on Content Builder emails via Connector

It's wonderful to now have access to Content Builder email content via Marketing Cloud Connect. This means that Salesforce users can perform sends from Salesforce using MC Content Builder emails--terrific! However, we are not able to do A/B test… Show more

4 comments · 2 years ago

50  Points
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Marketing Cloud Connect Error Logs in Salescloud

Make understandable error logs in Salescloud. Currenly, except few errors, we need to rely on Marketing Cloud support to know the actual error and details. Kinldy implement the proper error information in the salescloud.

0 comments · 2 years ago

160  Points
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Daylight Saving Time in Marketing Cloud Connect

Hi, when syncronizing a date from Service Cloud the Daylight Saving Time on the SF org timezone is causing an extra hour difference if we add hours to match the local time zone in Europe. Since the synchronized data sources convert the dates in MC… Show more

1 comment · 2 years ago

290  Points
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Synchronize External Objects in Marketing Cloud Connect

Include in Synchronized Salesforce Datasources external objects created in Salesforce. Now is not possible and this would save an integration (e.g. SF is integrated with SAP ERP with external objects and then let MC to segment by data in these… Show more

1 comment · 1 year ago

10  Points
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Option to only synchronize records that are related to synchronized contacts

I'd like to be able to only synchronize records if they are related to an already synchronized Contact, Lead, User, or Person Account (any object that counts toward Marketing Cloud "Contacts"). I typically set up some type of… Show more

0 comments · 22 days ago

10  Points
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Interactions / Engagement Object in Salesforce vs. Individual Email Results

It would be nice to have a single dedicated object in Sales/Service cloud that captures all interactions or engagement with a Contact in Marketing Cloud; Individual Email Results is only channel specific, which means that it becomes more difficult to… Show more

0 comments · 23 days ago

10  Points
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Change Management Process in Marketing Cloud: Sandbox to Production

There is no concept of change management in Marketing Cloud. When connecting from CRM to Marketing Cloud, you are connecting from production to production environments. While there are Change Sets in CRM where you can push changes from Sandbox to… Show more

0 comments · 24 days ago

110  Points
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Be able to filter the data during the synch with MC Connect

Today, it is only possible to sync all the data selected from a Sales/Service Cloud Object + Fields to Marketing Cloud. It would be fine to be able to add a filter to only sync records that meet the defined criterias.  For example, I want to sync… Show more

0 comments · 2 years ago

10  Points
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Idea has been posted. Give it an upvote or downvote.

Ability to Import System Objects via the Marketing Cloud Connector

It would be great if we could have the ability to import system objects as I stumbled across many limitations to import relevant data that was stored in Standard System Objects which are not retrievable by the MC Connector API according to Salesforce… Show more

0 comments ·

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