Ideas - Salesforce Trailblazer Community
Post an Idea
10  Points
Open
Idea has been posted. Give it an upvote or downvote.

Create Calendar Events for Service Crew Members

In Field Service Lightning the creation of events for service appointments assigned to only one resource works pretty good. We often use Service Crews to assign multiple resources to one appointment. We want to give all technicians the possibility to… Show more

0 comments · 7 days ago

30  Points
Open
Idea has been posted. Give it an upvote or downvote.

Combine Timesheet data with absence data

At the moment, timesheet data and absence data are in separate tables and so the information cannot be combined. A manager may want to view an employee's month in terms of hours worked and hours off. They should add up to a working month - ie if… Show more

2 comments · 1 month ago

30  Points
ポイントのしきい値未満
ポイントのしきい値未満

Displaying work time for individual days -1日の勤務時間を表示してほしい

I would like to know the time worked for each individual day.(There are accumulated total work time for days, but I would like to be able to view hours worked for each individual day.)勤務時間のところですが、1日、1日の勤務時間を知りたいです。(毎日、毎日の勤務時間の累計はでているのですが1日、1日の勤務時間数を表… Show more

0 comments · 11 months ago

30  Points
Open
Idea has been posted. Give it an upvote or downvote.

Make the FSL Gantt Chart Printable using a date range

Currently you can see very little real estate on the FSL Gantt chart while on the computer without scrolling repeatedly back and forth.  We need to see a larger visual and would like to be able to print this out.  So having the Gantt printed for the… Show more

0 comments · 6 months ago

110  Points
Open
Idea has been posted. Give it an upvote or downvote.

Sharing Settings for Operating Hours / Time Slots

Currently, Operating Hours and Time Slots are all-or-nothing when it comes to Viewing and Editing. This doesn't scale, since Community Users (Dispatchers) can access the Operating Hours and Time Slots of Service Resources and Service Territories… Show more

1 comment · 11 months ago

80  Points
Open
Idea has been posted. Give it an upvote or downvote.

Create resource absence for all active resources at once

Most countries have Bank Holidays (summer spring, christmas, new years etc.) At present, we would have to create the resource absence of type say "Bank Holiday" for each resource induvidually and schedule it in. What we should be able to… Show more

1 comment · 6 months ago

150  Points
Open
Idea has been posted. Give it an upvote or downvote.

Assigned Resource object should have Field History Tracking enabled.

Currently we are unable to track Assigned Resource changes in FSL since Field History Tracking is not enabled for this object. To report on Assigned Resource changes, we are required to create a custom functionality. This must be included as default… Show more

4 comments · 6 months ago

120  Points
Open
Idea has been posted. Give it an upvote or downvote.

Recurring Resource Absences

Currently, it is not possible to create or mark absence types as "recurring". It is a very common scenario that a service resource needs to mark 'non-availability' or 'break' time  across days/weeks during a particular time… Show more

0 comments · 7 months ago

60  Points
Open
Idea has been posted. Give it an upvote or downvote.

Field Service Lightning - Operating Hour Flexibility between Service Territories

For Field Service Lightning, we would like more operating hour flexibilty for Service Resources included in more than one Service Territory.  Here is an example. In Service Territory A, a service resource is a Service Territory Member (Primary) with… Show more

0 comments · 5 months ago

90  Points
Open
Idea has been posted. Give it an upvote or downvote.

Do not inherit inactive resource preferences from accounts to work orders.

When a resource preference on an account is inactive, we can't create work orders related to that account, because the system tries to inherit the inactive resource preference. Inactive resource preferences should be ignored in the inheriting… Show more

0 comments · 4 months ago

1 to 10 of 16 | Next