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240  Points
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Field Service Dispatcher Console: Show public holidays

Currently the Gantt chart does not show public holidays. Requirement is to have the possibility for the user to select one or more countries in the dispatch console, whose public holidays shall then be shown with a specific background color. It is… Show more

2 comments · 4 months ago

20  Points
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Schedule resources according to Inventory Location

Our technicians move around the country in vans, where they store spare parts like a little mobile warehouse. It would be helpful for us to schedule our resources taking also into consideration the allowance of products they carry in the vans.

0 comments · 17 hours ago

30  Points
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FSL Dispatch Console - Pinned Should be UI Lock Only (or Offer Alternative)

Currently, FSL__Pinned__c on ServiceAppointment blocks many database changes to the ServiceAppointment rather than only blocking UI drag/drop from Dispatch Console.   Therefore when users are employing Pinning for control of ServiceAppointments, we… Show more

0 comments · 10 days ago

110  Points
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FSL - Read Only Dispatch Console

For FSL Dispatch Console, there isn't currently a read-only option.   Custom Permissions can be used to manage somewhat Dispatch Console functionality, but this does not allow for full read-only access.  Additional FSL Dispatcher License is… Show more

1 comment · 1 month ago

10  Points
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Idea has been posted. Give it an upvote or downvote.

Open up Inline Editing for work order line items (List View)

Open up Inline Editing for Work Order Line Items (List View)

0 comments · 2 days ago

30  Points
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Idea has been posted. Give it an upvote or downvote.

Field Service Lightning: Service Report Template migration

Field Service Lightning: Service Report Template should be able to migrate by using change set/ant

1 comment · 3 months ago

110  Points
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Idea has been posted. Give it an upvote or downvote.

Email Communication from Work Orders Object (FSL)

When you send mail from work order to customer, the answer should be attached automatically to the work order and not create a new support ticket

1 comment · 13 days ago

80  Points
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Idea has been posted. Give it an upvote or downvote.

Assigned Resource object should have Field History Tracking enabled.

Currently we are unable to track Assigned Resource changes in FSL since Field History Tracking is not enabled for this object. To report on Assigned Resource changes, we are required to create a custom functionality. This must be included as default… Show more

1 comment · 16 days ago

20  Points
ポイントのしきい値未満
ポイントのしきい値未満

サービスレポートの纏めて印刷

FSL機能におけるサービスレポートにおいて、複数サービスレポートを纏めて一括で印刷する機能が欲しい。

0 comments · 16 days ago

20  Points
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Idea has been posted. Give it an upvote or downvote.

Make the FSL Gantt Chart Printable using a date range

Currently you can see very little real estate on the FSL Gantt chart while on the computer without scrolling repeatedly back and forth.  We need to see a larger visual and would like to be able to print this out.  So having the Gantt printed for the… Show more

0 comments · 20 days ago

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