Ideas - Salesforce Trailblazer Community
Post an Idea
30  Points
Open
Idea has been posted. Give it an upvote or downvote.

FSL Mobile App- Provision to search a Service Appointment by field values in App

Hi, There should be a provision in Field Servic Mobile App to search a given Service Appointment/Work Order to quickly navigate to the record and start working on the same. In the current version of the app, Field Agent either has to use the… Show more

0 comments · 3 days ago

100  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allowing Flexible Lunch Breaks to be within a window

I have created originally below idea but the first part is addressed via the relvance groups and it is OOTB. https://success.salesforce.com/ideaView?id=0873A000000EC0rQAG However, we still need an ability to restrict the lunch breaks to be… Show more

0 comments · 3 months ago

100  Points
Open
Idea has been posted. Give it an upvote or downvote.

Field Service Lightning - Resource Absence Should have "All Day Event" Field

Resource Absence is synced to Salesforce Event and "isAllDayEvent" is a commonly used feature on the Salesforce Event.   Currently, we have to customize ResourceAbsence to allow all Day Event concept.  This should be standard on… Show more

1 comment · 5 months ago

30  Points
Open
Idea has been posted. Give it an upvote or downvote.
120  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allow customization of push notifications in FSL Mobile

It would be great to add just a little more detail on the push notifications for our techs when they receive an SA assignment. Right now it just says "Dispatcher assigned resource X on Service Appointment #XXXX." Ideally I'd put the… Show more

0 comments · 1 month ago

60  Points
Open
Idea has been posted. Give it an upvote or downvote.

FSL APP and NOTIFICATIONS

Currently the Chatter does NOT pop up in FSL APP like it does for salesforce – ideally if someone chatter they need to see it in a notification and could click on it to see it in the FSL APP Right now it will bring you into SALEFORCE directly.… Show more

0 comments · 4 months ago

200  Points
Open
Idea has been posted. Give it an upvote or downvote.

Explicitly Define Order of Quick Actions in Field Service Lightning App

Organizations that are leveraging several flows to automate service operations in Field Service Lightning while making use of the app would benefit from being able to excplitly defined the order in which the actions display in the mobile application.… Show more

1 comment · 18 days ago

30  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allow complex scheduling and recurrence when booking Service Appointments

When booking a service appointment, we should be able to book appointments using complex recurrence patterns (i.e. by specifying CRON expressions). This would enable scenarios where you may book a service to occur every Mon, Thu, Sat, or every 3rd… Show more

0 comments · 7 days ago

10  Points
Open
Idea has been posted. Give it an upvote or downvote.

FSL Mobile App- Show Quick Actions in FSL App based on certain conditions

Hi, There should be provision to conditionally show Custom Quick Actions created for FSL mobile app. If there are multiple actions created to perform various tasks, the list becomes lengthy in the Mobile experience and most of the times confusing.… Show more

0 comments · 3 days ago

230  Points
Open
Idea has been posted. Give it an upvote or downvote.

FSL Mobile App - Make error messages more obious rather than exclamation point

When technicians are using the FSL mobile app out in the field, they often do not see that there is an error message when they go to save a Service Appointment because the error message shows up in the top menu where they need to swipe down in order… Show more

1 comment · 10 months ago

1 to 10 of 166 | Next