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70  Points
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Have Consistent Buttons Order/Placement in Modal (Quick Action Interface)

Currently, we realized there is some inconsistency in the modal (quick action interface) where the action buttons (E.g. Cancel, Save & New, Save) are not in the same order/placement. Kindly refer the screenshot below: (Consistent Buttons Order… Show more

1 comment · 2 days ago

80  Points
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FSL - Display Calendar Weeks in Gantt Diagram

Planning a service appointment without using quick actions (Book Appointment, Get Candidates) is based on calendar weeks (e.g. CW35, CW40 and so on). Please add the current calendar week on the selected time frame in gantt diagram.

1 comment · 7 days ago

360  Points
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Field Service Lightning - Allow Service Appointment Adjustment from Gantt

Dispatch Console Gantt view should allow for drag extension/compression of Service Appointments.  Many organizations will run a looser scheduling model where dispatched Service Appointments are more provisional than set in stone, including in their… Show more

2 comments · 10 months ago

310  Points
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Change width of Service Appointment List Columns

Make it possible to adapt the width of Service Appointment List Columns Currently it is not possible to change the width which makes it hard to read information that is longer than roundabout 10 digits. Show more

2 comments · 10 months ago

20  Points
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Field set for Resource absence Gantt Tooltip

Need a field set that would allow to customize the Gantt tooltip for Resource Absence in Field Service Lightning. Currently we can only customize the Resource absence details layout.  This functionality will help to have quick overview of the… Show more

0 comments · 2 days ago

410  Points
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Select Multiple Photos to Upload on the Field Service Lightning Mobile App

On the FSL Mobile App in iOS, when a user uploads a picture to the Feed of an object, they can only select 1 picture to upload at a time. This is a massive headache and time-waster for our entire field team. We need to be able to select mutiple… Show more

0 comments · 7 months ago

100  Points
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FSL Mobile - Conditional Scoped Flows and Actions

FSL Mobile provides a list of menu actions scoped to the object in question.  There is currently no ability to filter/conditionally display these based on record attributes.  With enough actions, this can become confusing to the user as they will… Show more

1 comment · 4 months ago

20  Points
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FSL Mobile: Ability to access iOS device's time zone from flow

It would be great if one could access the iOS device's current time zone from a flow. Work related to one time sheet can take place in multiple time zones. This makes it necessary for us to collect the time zone on time sheet item level. Show more

0 comments · 5 days ago

40  Points
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Relationship between SF Calendar and FSL Calendar

It would be really helpful that the availability offered for technicians in FSL would be related with Salesforce Calendar Events. In some situations, technicians are sales persons at the same time and the availability between both calendars is needed… Show more

0 comments · 3 months ago

190  Points
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FSL Mobile APP/Time stamp for user actions when offline not reflected accurately

Time Stamps of user actions when working in FSL Mobile app OFFLINE are not reflected accurately. Currently, despite the actual time when an event occurs (eg Status change) the app will push the date/time when the device Sync'd NOT when the action… Show more

1 comment · 10 months ago

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