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10  Points
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ガントチャートで実績を反映する

ガントチャートで既に作業完了となった場合に予定表示ではなく 実績表示とするとスケジュール調整者と作業者のコミュニケーションが取りやすくなる。 例) 10:00~15:00までの作業があったが、予定より短く13:00に作業完了となった。 次の予定が移動も含め4時間かかる作業だった為、翌日にスケジュールするしかなかった。 現状のシステムでは作業者の動向を逐一システム以外の方法で監視せねばならず 作業者の数が多いと膨大な時間がかかってしまう。 システムで管理可能となればスケジュール調整者は再度、候補… Show more

0 comments · 1 day ago

40  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Service Appointment History Tracking Reports

Is there a Service Appointment History tracking report in the pipeline for anytime soon? I understand that you can use custom report types to create Service Appointment reporting but there is no functionality to create a cusom History Tracking… Show more

2 comments · 6 days ago

170  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Field Service Dispatcher Console: Show public holidays

Currently the Gantt chart does not show public holidays. Requirement is to have the possibility for the user to select one or more countries in the dispatch console, whose public holidays shall then be shown with a specific background color. It is… Show more

2 comments · 2 months ago

70  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Field Service Lightning: Service Tool Management System

Current Issue: There is no OOB object for Service Equipment/Tools that are carried by a Service Resource. Example of calibrated service tool. This would be a Service Tool assigned to a Location, Service Resource or potentially Service Crew.The… Show more

0 comments · 4 months ago

220  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

FSL - Create Work Order Line Items from Template

It seems to be a common use case to have Work Order with multiple lines representing stages of the job. This can be anything like: steps by step instructions, stages of a bigger work etc. Often the list of lines is applicable to every Work Order… Show more

2 comments · 2 months ago

220  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Select Multiple Photos to Upload on the Field Service Lightning Mobile App

On the FSL Mobile App in iOS, when a user uploads a picture to the Feed of an object, they can only select 1 picture to upload at a time. This is a massive headache and time-waster for our entire field team. We need to be able to select mutiple… Show more

0 comments · 1 month ago

200  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Field Service Lightning - Allow Service Appointment Adjustment from Gantt

Dispatch Console Gantt view should allow for drag extension/compression of Service Appointments.  Many organizations will run a looser scheduling model where dispatched Service Appointments are more provisional than set in stone, including in their… Show more

2 comments · 4 months ago

40  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Optimization Fails - But Error Message doesn't help identify the root cause/fix

While running background optimisation, optimsiation fails with an error, but the error message does not help identify the root cause. Example error message:  Optimization request failed. However, some errors were found.  • 4 out of 47 assigned… Show more

0 comments · 12 days ago

260  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

FSL Admin should have the ability to create service report template

A lot of enterprise customers wants FSL Admin should have the ability to create service report template from FSL Admin App instead dependent on central system admin as Service reports are dynamic and will need change time to time, country to country… Show more

4 comments · 4 months ago

100  Points
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Executing flows at fixed intervals - フローの定期実行について

I want to be able to execute auto-starting flows at fixed intervals (daily, monthly, etc.). Currently, the only way to do this is to create a class that calls the auto-starting flow in Apex and then add that to the schedule, which is a lot of effort.… Show more

0 comments · 4 months ago

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