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2,190  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Allow login as Community user without "Manage Users" permission

I love the ability to have multiple levels of "manage users". I also love the ability to "Login as" a Community user without requiring their permission. The limitation I've come across is that there are users within my… Show more

43 comments · 2 years ago

4,650  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Make the Manage External User button available in lightning

Currently the Manage External User button and the nested buttons it hosts are not available in the lightning user interface, as a result users have to switch between lightning and salesforce classic to access the functionality, another drawback to… Show more

111 comments · 1 year ago

2,280  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Promote Case Collaborators as a global feature

Our company had noticed the Case Collaborators feature within the Self-Service portal and looked into integrating it into our organizational site. We opened a ticket with Salesforce Support regarding this but was told that Case Collaborators was not… Show more

18 comments · 4 years ago

430  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Suggested articles in Communities without creating a case

based on the question: https://success.salesforce.com/answers?id=90630000000hUMLAA2 When Community Users create a Case, if Knowledge Articles is enabled, the User should be shown related articles and an option to not create the case, but say their… Show more

5 comments · 2 years ago

610  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Be Able to create custom reports off of Content and Library fields

The only reports available for Content are the standard reports.  It would be great if we could add Content and LIbraries as a primary object to create other custom report types such as showing all who are viewers, authors, admins, etc... Currently a… Show more

8 comments · 4 years ago

4,350  Points
Under Consideration
Idea is being considered for release, but development hasn't started. We post updates every three releases.

Mobile App For Salesforce Success Community

Mobile app  is a easiest way to connect with communities and share there problems, ideas from anywhere anytime. So my idea is from the side of all Salesforce professionals that, we will be more comfortable with a mobile app on iOS,Android and Windows… Show more

71 comments · 3 years ago

4,960  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Merge Chatter feeds as a part of the record merging process

Currently when you merge two records, such as duplicate Contacts or Leads, any Chatter posts that were on the record that is being deleted as a result of the merge are also deleted, resulting in a complete loss of that data. A couple of options come… Show more

66 comments · 6 years ago

3,800  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Chatter Feed Tracking - All Related Objects - Select which objects to track

In the Summer 13 rlease (see release notes: pg 58), the "Tasks in Feeds" setting (released in Spring 13) was replaced by Publisher Actions which, when enabled, allows you the ability to turn on a new option called "All Related Objects… Show more

77 comments · 4 years ago

640  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Case assignment rules don't fire on the new community.

The case assignment rules don't fire when the case is created via the customer community when it is set up using the pre-defined Napili template. On the old portal the 'Show Case Assignment' checkbox needed to be displayed but there seems… Show more

18 comments · 1 year ago

350  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Reply to Comments on Chatter Posts

Use Case: Chatter users would like to 'Reply' directly to Comments on Chatter Posts and have the 'Replies' appear as sub-threads under the associated Comments in the Chatter user interface.   Requested Feature: Next to the Like… Show more

4 comments · 21 days ago

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