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Set default sharing settings for files posted to Chatter

Currently all files that our users post to the chatter feed have their file sharing settings default to "Viewer" for the whole company. We want other users to be able to upload new versions, but the Upload New Versions option only appears… Show more

33 comments · 4 years ago

3,550  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Ability to move Chatter posts/threads

We love Chatter, but have many users creating posts in inappropriate groups. While we consider these teachable moments :-) we'd like for the Admin to have the ability to move a post and related comments from one group to another.   We do… Show more

75 comments · 7 years ago

1,100  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

"File and content" report should display all files we have access to

"File and Content" report is a great feature, but unfortunately not as powerfull as it should. Currently, the report has been designed to display only part of the files you have access to : https://help.salesforce.com/apex/HTViewSolution… Show more

14 comments · 3 years ago

5,880  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Merge Chatter feeds as a part of the record merging process

Currently when you merge two records, such as duplicate Contacts or Leads, any Chatter posts that were on the record that is being deleted as a result of the merge are also deleted, resulting in a complete loss of that data. A couple of options come… Show more

76 comments · 6 years ago

1,310  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Chatter Publishing Schedule

As a moderator of a Chatter Group I would like the ability to establish a publishing timeline similar to traditional blogging.  This would allow the group content publisher to schedule relevant postings that his/her group would be interested in. e.g… Show more

8 comments · 7 years ago

1,710  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Case assignment rules don't fire on the new community.

The case assignment rules don't fire when the case is created via the customer community when it is set up using the pre-defined Napili template. On the old portal the 'Show Case Assignment' checkbox needed to be displayed but there seems… Show more

41 comments · 1 year ago

11,650  Points
Under Consideration
Idea is being considered for release, but development hasn't started. We post updates every three releases.

Edit Chatter Email Alert Subject Line Format to Include Actual Subject Matter

I've been searching but cannot seem to find anything on point...has anyone ever suggested modifications to the Chatter email alert subject lines such that it actually hints at the subject and not just who posted from which group? This would serve… Show more

89 comments · 6 years ago

1,420  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Allow Community users to follow Knowledge Articles

Community users would be able to follow Knowledge Articles and be notified of new versions.

25 comments · 2 months ago

750  Points
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Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Hide Status field on Case page layout in Community

There is currently not a way to hide (or make Read Only) the Status field on the Case Page layout that is exposed in the Community.  The recommended work-arounds are to either create a custom visualforce page, or create a validation rule to stop the… Show more

18 comments · 1 year ago

130  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Sort Subfolders within Files in Lightning

One of the great features in within Libraries in Lightning is that we can now have subfolders. This is especially important since we cannot use tags as we could in Libraries in Classic. The unfortanuate part about subfolders is that we cannot sort in… Show more

1 comment · 6 months ago

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