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2,100  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Lightning Experience LEX - lightning speed please!

In order for LEX to appeal to our users, it needs to react more quickly or at least be perceived to be faster - right now Lightning is a misnomer.  We see a landing page while the screen loads, which shows the release logo, animated - it's… Show more

40 comments · 6 months ago

1,500  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Auto Save Email Drafts

Rather than manually having to click the "Save" link when drafting an email from the case feed it would be nice if the draft auto-saved.  In a fast-paced customer support center it's easy to get interrupted and/or accidentally close out… Show more

29 comments · 3 months ago

560  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

addError() method to accept a parameter to not roll back all DMLs

When you call addError in a trigger, and then later on you want to create a task or send an email (to the admin for example), the task/email will be rolled back.  Would be good to pass in a parameter to the addError method, which would not roll back… Show more

33 comments · 2 years ago

130  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Replicating All Knowledge Article Versions Via API

We need the ability to be able to query all knowledge articles at one time (whether Draft, Archived, or Published) to be able to replicate them down from salesforce through the API to a local database system for our clients. Currently you need to… Show more

3 comments · 9 hours ago

2,380  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Update report names and move report folders via Data Loader

We frequently re-brand products in our business and it would be helpful if we could mass update brand names in report titles via Data Loader rather than updating the report title of each individual report. Also it would be a nice feature to be able… Show more

37 comments · 6 years ago

27,270  Points
Under Consideration
Idea is being considered for release, but development hasn't started. We post updates every three releases.

Workflow email alerts to contacts should be recordable as activity history

The new ability to send email templates to contacts triggered by time-based workflow is a great process automation capability, but we need to see the history of those emails against the contact. There should be a check box when you create an alert… Show more

343 comments · 9 years ago

7,500  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Ability to Sort Related Lists Open Activities / Activity History

It should be possible to sort activity related lists (e.g. in cases).

91 comments · 9 years ago

120  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Better navigation for reports

Once in an specific folder report we were not able to go back to the previous level.  We need to be able to do this.  

0 comments · 2 days ago

120  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Include lost opportunities in the opportunity kanban

Currently in the opportunities kanban view, we can see the total per stage and won opportunities, however we would also like to see how much we have lost in the quarter.

1 comment · 2 days ago

9,090  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Allow existing picklist fields to use Global Picklists

Currenlty we have the option to use Global Picklist values when creating a new picklist field. But we don't have any option to use Global Picklist's in existing picklist fields. This should be there, and will help in getting rid of a lot of… Show more

110 comments · 7 months ago

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