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3,110  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Dedicate a year to upvoted customer ideas that devs actually implement(Devforce)

Maybe one year we could have Devforce instead of (or in addition to) Dreamforce, where Salesforce tells us about the "year of the customer" where the next four quarters of releases are solely based on developing-to-release these myriad… Show more

104 comments · 13 days ago

29,720  Points
Under Consideration
Idea is being considered for release, but development hasn't started. We post updates every three releases.

Workflow email alerts to contacts should be recordable as activity history

The new ability to send email templates to contacts triggered by time-based workflow is a great process automation capability, but we need to see the history of those emails against the contact. There should be a check box when you create an alert… Show more

381 comments · 9 years ago

110  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Lightning - Pad Lock Icon for Locked record

1. Record locked for approval or locked with trigger lock() method do not have pad lock icon as in classic. This even worse when user allow to click Edit button and only get error when hit Save button. 2. User should not allowed to hit Edit button… Show more

1 comment · 1 day ago

510  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Sandbox create/refresh options for upgrade previews

When creating or refreshing a sandbox during the preview period, I would love to see an option of selecting whether to upgrade to the new release or to continue with the existing production version. There are times when we need to refresh (our only)… Show more

4 comments · 2 years ago

2,680  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Knowledge Article Viewed Date / Voted Date filter in Reports

I would like run a report to filter Knowledge Articles by the Article View date, so I can see which articles have been viewed by users over the past x days / months. This should also be available for Vote date, in the same way, so I know in a given… Show more

39 comments · 3 years ago

8,300  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Lightning Experience LEX - lightning speed please!

In order for LEX to appeal to our users, it needs to react more quickly or at least be perceived to be faster - right now Lightning is a misnomer.  We see a landing page while the screen loads, which shows the release logo, animated - it's… Show more

156 comments · 10 months ago

150  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Omni-Channel Capacity Improvement

PROBLEM: Omni-Channel Capacity requires agents to keep their newly assigned cases open in the Console so that new cases will not be sent. Omni doesn’t look at true Capacity of an Agent, only how many new cases are still open on the Console. RESULT:… Show more

1 comment · 4 days ago

69,960  Points
In Development
Under active development by Salesforce. No commitment or firm timelines on delivery.

Dependent page layouts - data rules to show, hide, or make fields/sections req'd

There are times when it would be ideal to show different fields or sections on a page based on field data. For example, if a field for "software interest" is selected on a lead page, it would be nice if a section and/or fields related to… Show more

516 comments · 10 years ago

570  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Allow attachments to Announcements

Please allow attachments to Announcements.  The Announcements feature is great, but very limited in what you can actually post.

8 comments · 2 years ago

930  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Non-US date formats in the 'date selector' widget

Raising an idea for all non-US customers (!), related to the problem around date formats in the Wave Analytics 'date selector' widget (both Classic and Wave Designer Dashboard): Current format is defaulted to US format only MM/dd/yyyy -… Show more

1 comment · 12 days ago

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