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Vote 1760  points

René Fromhold-Treu

Allow Salesforce admins to login-as Chatter Free users

Under Point Threshold

Situation: An organization has Chatter Free enabled, and a fair amount of activity coming from the Chatter Free users. In order to verify compliance, troubleshoot issues and verify activities, Salesforce admins would on occasion need to login as a particular Chatter Free users. This is currently not possible, and any auditing has to be done through an external app, or through a custom internal app. Idea: Simplify auditing and verification of communication by allowing Salesforce admins to login…

3 years ago · 18 comments

Vote 4960  points

Ken Erb

Cut and paste image into rich text fields

Under PM Review

Now that we rich text fields with the ability to view images in line it would be a great benifit to allow for cutting and pasting images directly into the field without having point to a saved file. This is especially useful for support organizations who have the need to cut and paste screen shots into the Cases.

5 years ago · 70 comments

Vote 570  points

Antulika Bhadouriya

Salesforce User able to define a delegate user with start and end time

Under Point Threshold

The Salesforce user should have the ability to define on his/her profile a delegated user with start and end time of delegation, whereby the delegate user agains the access similar to the user and is able to progress the action on both Standard and Custom Objects on behalf of the absent user.   Currently the delegate funtionality is only available on Approvals.

3 months ago · 16 comments

Vote 57580  points

Jamie Borodin

Link a single Contact to Multiple Accounts


Currently, you can only link a contact to a single account. Sometimes, a single contact may belong to multiple accounts -- it would be helpful to be able to link that single contact to multiple accounts -- rather than having to create a duplicate contact for each account, which is time consuming and results in duplicate contacts to manage.

8 years ago · 573 comments

Vote 2020  points

Dan Boudreau

Onclick Javascript Buttons with Lightning Experience

Under Point Threshold

The Lightning Experience doesn't support onclick JavaScript buttons. These custom buttons are easy to spin up and extremely handy to conditionally redirect users to new pages. I've made use of them in Salesforce Classic for several years now and was dissapointed to hear that they are not supported with Lightning. Please add support in an upcoming release!

23 days ago · 16 comments

Vote 1060  points

Christopher Clare

Ability to report on unresolved items created by Salesforce for Outlook

Under Point Threshold

It would be useful to be able to report on the number of unresolved items each user has.  We have a policy that all relevant emails should be attached to accounts/contacts/opportunities and sometimes our users are not compliant with this.  A report that highlights the level of unresolved items would be a useful tool.

3 years ago · 20 comments

Vote 4040  points

Grant Sernick

Allow the ability to assign owner of a dashboard

Under Consideration

Currently, the only people that are able to edit a dashboard are the dashboard creator and individuals with the 'View all data' permission. At a minimum, there should be a dashboard 'owner' that can be assigned and transferred. In point of fact, anyone with the permission to edit dashboard should actually be able to EDIT DASHBOARDS!

7 years ago · 39 comments

Vote 7120  points

Iván Velasco

Be able to filter by "New Value" and "Old Value" field on History Report Types

Product Team Review

When running a History Report you can filter by the "event/field change" and you can see the "Old Value" and "New Value" for the field (in case is a field), but you can't actually filter by this "New value" or "New Value" as if it were a normal field.It would be very useful for eg. a report to show all Events/Field Changes for "Closed., Created., Status"  Where "New Value = ",Re-Opened" so you can see for example all…

1 year ago · 95 comments

Vote 470  points

Johan Yu

Feedback on Case closure

Under Point Threshold

As customer using Salesforce support, case logged is handled by different support agents, from the one who work above expectation, to the one that just average, until the one that is really bad (looking to close Case ASAP without any good answer), although overall I pretty happy with the Salesforce support. Currently, the support manager will make a random call upon case closure, but some how in my case, I only get call when the support agent is really good, but not for the case handled badly.…

8 days ago · 4 comments

Vote 38160  points

Pat Buchanan

Schedule Reports as Attachments and add Adobe PDF, Excel Option

On Roadmap

The schedule report feature is nice but it would be great to have an option to have these reports as an Adobe PDF attachment. I run reports to our Executive Team and need them in an PDF format. Also, sometimes I also need to schedule reports to Excel where I need to do a little formatting before I send the report on to others.

6 years ago · 562 comments

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