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Vote 2200  points

Brad Voss

Bulkify Process Builder

Under Point Threshold

It appears that the new Lightining Process Builder (Beta) is running on the trigger flow engine, which has some bulk limitations. The Process Builder is great because it allows admins to easily build a process that would noramally have to be written in Apex. For example, the cross object limits do not apply to the Process Builder, so an admin can traverse as many relationships to look up values as well as update and create records.  The problem that I have found is that each one of these…

2 months ago · 28 comments

Vote 4740  points

David Pier

Process Builder: Dynamic Dates When Updating a Date Field

Product Team Review

Would like the ability to enter dynamic date conditions when updating a date field via Process Builder or creating a task. i.e. Today + 2 days, Rule Trigger Date + 7 Days, etc...

4 months ago · 45 comments

Vote 8230  points

wyliecoyotenz

Merge contacts accross accounts

Under Consideration

I would be helpful to be able to merge duplicate contacts from different accounts instead of having to make sure they are all in the same account before merging.

8 years ago · 46 comments

Vote 590  points

Deepa Patel

Set colors for bar chart on bucket fields

Under Point Threshold

It would be fantastic to have the ability to control the bar chart color for bucket fields. Like in this example, the green color is assigned to a negative trend and I would love that color to be red. Thank You!

4 days ago · 9 comments

Vote 5220  points

Jesse Festa

Undo Email Function

Product Team Review

We should be able to have the critical functionality of 'undoing' an email after sending. For example, if we send an email to a lead/opportunity/customer, we should have 10 seconds to undo and edit again before re-sending. This would allow us to screen potential typos or errors that we did not catch on the first review. Thanks

29 days ago · 14 comments

Vote 6450  points

Rod Boileau

Case Merge Button

AppExchange Solutions Available

Professional: I need the ability to merge two cases with all their associated emails, History, comments, etc Select 2 or more cases, and merge them under one the cases ... selectable

4 years ago · 60 comments

Vote 4980  points

Jesse Festa

Adding Shortcuts for Inserting a Macro on Emails

Product Team Review

It would be great to have a built-in shortcut for inserting a macro on email cases. Having to search through macros takes considerable amount of time, whereas a simple '##' + 'Macro name' would increase our agent's productivity. Live Agent offers a similar Quick text feature where you type in ';;' + 'Quick text name' and can easily insert the Quick text.

24 days ago · 0 comments

Vote 4800  points

Jesse Festa

Add Email Preview functionality from List View

Product Team Review

It would be great to have an email preview functionality from Case Tab -> List View field. If we hover our mouse over the Case Number or Subject, we should get a pop-up preview of the email (ie subjects such as the Email correspondence between customer and agent). This would allow us to preview cases from the Case List view before opening and taking ownership. Thanks 

17 days ago · 2 comments

Vote 1260  points

Joe DeSouza

Make Sales Path available to Web Version of Salesforce

Under Point Threshold

Sales Path sounds great, but it looks like it's only available for SF1.  Since most of my users use laptops, not SF1, it would be great to have this feature available in the web version Salesforce.

2 months ago · 20 comments

Vote 640  points

Chris Duncombe

Google maps should be able to be added/removed from page layout

Under Point Threshold

I know this is a new feature but I have already been asked this by a few different business units.   Right now you can enable or disable the google maps feature by going to Customize > Maps and Locations > Settings -> Enable Maps and Location Services This is an all or nothing change though.  It would be nice if you could add or remove this to page layouts.  this would enable you to use it on some objects, but not others.  Would also allow you to control it within the object and have…

19 days ago · 12 comments

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