Post an Idea
900  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Show more information when searching Users in Lightning Setup

Not enough information is shown when searching for a user in Lightning Setup. When users have common names or when an org has a community, it is not uncommon to have more than one user with the same first and last name. Determining which user record… Show more

6 comments · 13 days ago

48,840  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Configurable default list view in Lightning Experience

Currently the default list view shows "Recently Viewed" records. Most users expect to see all records they can access and are confused by the default view during their first use of the platform.  A similar problem exists with classic. The… Show more

825 comments · 2 years ago

230  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Auto scroll Live Agent chat with Service Console and multiple tabs

The Live Agent Chat window does not automatically scroll down for the agent when using Lightning Service Console and if the chat window is not the active tab. The agent must manually scroll down to see any new messages sent by the customer while the… Show more

1 comment · 5 months ago

34,690  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Lightning Experience - Recycle Bin

Add Recycle Bin to Lightning Experience, although user can switch back to Salesforce Classic to access and restore from Recycle Bin, it is just not ideal.

367 comments · 3 years ago

270  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

LiveAgent Chat Notification (customer/partner perspective)

Along the lines of the LiveAgent Chat notification ideas, our customers and partners also need to receive better notification that the agent has responded to their chat.  Just as agents are multi-tasking, customers/partners are as well, and neither… Show more

2 comments · 4 years ago

40,070  Points
Not Planned
No plans to implement idea.

Add a new Standard field type: Address

Often times Address blocks need to be added to Custom Objects are even Standard Object (often to Opportunities for example to identify precise shipping locations). The Address type already exists but Admins can't create them. Open it up! ; )

543 comments · 11 years ago

26,800  Points
In Development
Under active development by Salesforce. No commitment or firm timelines on delivery.

More than 4 fields on Related List in Lightning Experience

Currently the the Lightning Experience UI only allows to display 4 fields on a related list. You would need to click "View All" to see all fields. This is a regressed functionality, given the fact that the same layout in classic version is… Show more

163 comments · 2 years ago

670  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Add ability for users to paste screenshots directly into chatter and comments

It would be nice if users had the ability to copy and paste screenshots and pictures directly into a chatter or comment on a case, instead of having to copy it to a file than attach the file.

11 comments · 3 months ago

190  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Live Agent Chat-Automatically Scroll Screen to View New Reply from Agent

When on a live chat with a technical support agent, it would be helpful if the chat box automatically scrolled down so that the customer can view new replies from the agent immediatley. Currently, in order to respond, the customer has to hear the… Show more

1 comment · 2 years ago

28,210  Points
Product Team Review
Idea is being reviewed by Salesforce. We'll post an update in 2-4 months.

Lightning Experience LEX - lightning speed please!

In order for LEX to appeal to our users, it needs to react more quickly or at least be perceived to be faster - right now Lightning is a misnomer.  We see a landing page while the screen loads, which shows the release logo, animated - it's… Show more

341 comments · 2 years ago

1 to 10 of 500 | Next