Service Insider

The Service Insider Community is made up of members like you who love Service Cloud and are our partners in shaping the evolution of customer service. This is your one-stop place to chat with other motivated service professionals to expand your network, get the latest in best practices, product updates from our Service Cloud teams, invitations to special promotions,events and opportunities, and have direct access to product and marketing staff to ask questions and take advantage of opportunities like webinars and speaking events.

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Michelle Vose

🔔 ONLY 3 DAYS LEFT TO COMPLETE YOUR CERTIFICATION MAINTENANCE !!!🔔 Complete your maintenance to keep your certified status by December 6, 2019, at 11:59 PM. Learn more about your maintenance requirements: https://trailhead.salesforce.com/help?article=Maintaining-Your-Salesforce-Credential. *NOTE: The maintenance modules for Administrator, Platform App Builder, and Platform Developer I and all related exams require the completion of a hands-on challenge which may take longer than usual. We recommend that you set aside ample time to complete your maintenance before the due date.* 👉 Link your Trailhead and Webassessor accounts Now that maintenance badges are on Trailhead, the only way we'll know you've maintained your credential(s) is if you link your accounts. If you have not already linked your accounts, no problem. Just follow the steps below and your accounts will be linked in no time: 1. Go to http://sfdc.co/mystatus 2. Enter your Webassessor email address and hit Submit 3. Check your inbox and follow the steps to link That's all there is to it! Just allow one business day for the linking magic to happen. You'll receive a confirmation email when you're successfully linked. 💃 Community group 🏃 When completing the hands-on challenge associated with your maintenance module, check out the Certification Exam Maintenance community group to collaborate with others and post your questions. 🙋♀️ Have additional questions? Check out Trailhead help for more information. #CertifiedPro #LinkYourAccounts More

10 days ago · 1 comments · 0 likes

Kourtney Burrows

Headed to #DF19 and looking for a cool session? Don't miss Gartner's session, "How the Latest Tech and AI will Help Humanize Customer Service" with Brian Manusuma! Weds 11/20 @ 3:30. Marriott Marquis, Yerba Buena 8 Add it to your agenda builder now! https://www.google.com/url?q=https://success.salesforce.com/sessions?eventId%3Da1Q3A000021ea1UUAQ%23/session/a2q3A000002BJe1QAG&sa=D&ust=1574106041345000&usg=AOvVaw3FxBzP3tU6aUlkGgvMjjlT More

1 month ago · 0 comments · 0 likes

Kourtney Burrows

Couldn't make the Service Trailblazers Guide to Dreamforce webinar? No worries! Check out the recording here! #Servicetrailblazers #DF19 @Lexi Emmons @Shonnah Hughes @Simon Walsh @Jeanette Jett @Sarah Metcalfe @JAMES DOUGHERTY @Michelle Vose @Rachel Garton More

1 month ago · 1 comments · 1 likes

Kourtney Burrows

REMINDER! Don't Miss the Service Trailblazers Guide to Dreamforce Webinar Tomorrow Bolster your Service at Dreamforce toolkit and join the Service Trailblazers Guide to Dreamforce webinar! Tune in for exclusive sneak-peeks into announcements, insider tips and the special sessions we are curating for trailblazers - essentially a guide to 4 perfect days for Service Trailblazers at Dreamforce straight from Service Trailblazers themselves, @Lexi Emmons, @Simon Walsh & @Shonnah Hughes! Webinar Details Wednesday, Nov 13, 2019 11:00 AM - 12:00 PM PST Register here: http://bit.ly/2pi5r46 Don't forget, to receive all the perks from the Service Trailblazer program, opt-in to receive further communications from the team here: http://bit.ly/df19servicetrailblazers #Servicetrailblazers #DF19 @Service Cloud Customer Advisory Board @* Service Cloud * More

1 month ago · 1 comments · 1 likes

Simon Walsh

Why did God make Yogi bear? On his first try he made a Boo-Boo.Dreamforce #DF19 is just around the corner. Don’t get lost in the woods. Sign up to be a #Servicetrailblazer. #Servicetrailblazer ##servicecloud #Salesforce #T4TF More

1 month ago · 0 comments · 3 likes

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