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Barbara Tassa

Happy 2019 Trailblazers! Our Desk to Service Cloud office hours are back on for January. Join me tomorrow at 930am PST to discuss any questions you have about making the switch or implementing Service Cloud for your team. See the full schedule & sign up here: https://desksurvey.secure.force.com/webinars More

15 days ago · 0 comments · 1 likes

Barbara Tassa

Announcing new Desk to Service Cloud Office Hours sessions for European and Middle East timezones! Join @Erik FitzHugh from our Salesforce Ireland office next week Wednesday 10am GMT. What are office hours? They're small, interactive sessions where we answer any questions you have about making the move or setting up Service Cloud. See the full schedule & sign up here: https://desksurvey.secure.force.com/webinars US timezone Desk to Service Cloud office hours will be this Friday at 930am PST. See you there! More

2 months ago · 0 comments · 0 likes

Ashok Patil

I want to extract the JIRA number , which is seen in desk.comn ticket from jira integration , from desk ticket. The REST API call curl https://yoursite.desk.com/api/v2/cases/:id \ -u email:password \ -H 'Accept: application/json' is not showing me JIRA information associated with ticket. Anyone knows how this information can be achieved ? Regards, Ashok More

2 months ago · 1 comments · 0 likes

Brian Suh

Webinar: Desk to Service Cloud: Personalized Demos & Set up Programs Join the next webinar to find out what's included in your Personalized Demo and no cost Set Up Programs to help you move from Desk.com to Service Cloud. https://attendee.gotowebinar.com/rt/382038903269605643?source=social More

2 months ago · 0 comments · 1 likes

Barbara Tassa

The Desk to Service Cloud Office Hours continue! Join our interactive office hours this week on Friday, October 5 at 10am PST (1pm EST) See the full schedule & sign up here: https://attendee.gotowebinar.com/rt/6029859599124266241?source=Community More

3 months ago · 0 comments · 1 likes