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Hana Mandapat
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Kamal Amer

hey guys, I got a small error message lately since i deleted a field that is no longer in use. There is a problem with your salesforce integration. You have requested access to a field in salesforce that doesn't exist or is inaccessible. (SF Message: ' SELECT Account.Owner.Name, Account.WebRTC_Link__c, Account.Description ^ ERROR at Row:1:Column:28 No such column 'WebRTC_Link__c' on entity 'Account'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference your WSDL or the describe call for the appropriate names.', SF Error Code: 'INVALID_FIELD')` can I get some help please on how to not get that message? thanks in advance Kamal More

7 hours ago · 6 comments · 0 likes

David Ditka

My customer wants to change their Billing Frequency from monthly to annually. Additionally, they would like to align with their fiscal year which is Oct 1st through Sept 31st. Can anyone direct me on how they would do this? More

6 days ago · 1 comments · 0 likes

Olivier Tsinos

@Leyla Seka Is opportunity management still a feature of desk.com? I can't find it in the features list on desk.com or salesforce.com. https://www.desk.com/blog/introducing-desk-com-opportunity-management-building-companies-with-awesome-service-and-brand-loyalty More

21 days ago · 1 comments · 0 likes

Phuong Nguyen

Hi folks! Is there an Auto reply to facebook message? I can only find auto-reply for emails but none for facebook. Thanks in advance! More

28 days ago · 1 comments · 0 likes

Ryan Nelson

We are looking to implement multi brand for internal use in our company. We would some of our internal departments to have a support center. I know this is possible but I have a question on how cases will be displayed in the classic or next gen agent. Will all of the cases for each department be routed through the same classic/next gen agent? For example: If our IT department receives a new case we want their agent view to only display cases related to IT. We don't want other departments cases displayed. Is that possible? More

29 days ago · 4 comments · 1 likes