Circles of Success

Welcome to the Customer Success Ohana, a family of groups dedicated to your success. Circles of Success are small group clinics with other Salesforce customers focused on adoption-related topics. These 60-90-minute, live, interactive, discussions (not webinars) are unscripted and consultative in nature and are hosted by Salesforce experts.

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Recent Posts

Ashley Scott

Thank you for joining us in today's Circle of Success: “Setting the Pace with Change Management.” Please find the presentation that we reviewed in today's session below. Feel free to continue to ask questions and collaborate here! As mentioned, be sure to check out: - Accelerating Adoption with Effective End-User Training Circle of Success - https://help.salesforce.com/articleView?id=000214810&type=1 - Release Readiness Community Group: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oku - Intro to Governance White Paper: https://help.salesforce.com/servlet/servlet.FileDownload?file=015300000037bACAAY @Brittany Thornton @Carolyn King @Robert Fleury @Jamie Yarbrough @Yolanda Ruiz @Michael Fischer @Nikhil Jaitly @Alice Summers More

10 hours ago · 0 comments · 0 likes

Brittany Thornton

Thanks for attending today's Circle of Success: How to Successfully Transition to Lightning with myself and @Cordelia Newbury! Please see the attached deck and the below resources to continue learning. Feel free to post follow-up questions here as well! @Jennifer Bowers @Milissa Hodson @Ed Mehu @Bosede Omolayo @Alicia Rozeboom @Steve Santoro @Jeff St. John @Mike Yousef @Frank Busse @Lisa Mahon - lightning in a box asset: https://admin.salesforce.com/introducing-lightning-box-enablement-kit-admins - lightning enablement pack: https://help.salesforce.com/articleView?id=lex_enablement_pack.htm&type=5 - Trail Traker App: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFpAtUAL - LEX journey: http://pages.mail.salesforce.com/gettingstarted/lightning/experience/ - Lightning Now: https://success.salesforce.com/featuredGroupDetail?id=a1z3A000007SBrQQAW#a0L3000000RuJKwEAN More

14 hours ago · 0 comments · 1 likes

Ashley Scott

Thanks for attending our "Accelerate Adoption Though End User Training" Circle of Success. I've attached the presentation below. Here are some of the additional resources we discussed: Curriculum Design Matrix https://success.salesforce.com/06930000004kEaD Quick Reference Guide https://success.salesforce.com/06930000004kEaI Clean Your Room Dashboard: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B4bGvEAJ Adoption Dashboard: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000004gHhLEAU Activity Dashboard: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000016aZzEAI Customizable Training Templates: https://help.salesforce.com/HTTrainingModulesDetail?courseId=a1S30000000gj11 Here's the link to the "Best Meetings Ever" series that Jen mentioned: https://www.gotomeeting.com/hd-video-conferencing-resources/webinars Don't forget to check out other great Circles of Success: http://pages.mail.salesforce.com/cloud-services/event-calendar/ @Emily Peña @Laura O'Connor @Orquidea Perez @Stephanie Haley @Gina Zupo @Jennifer Teager @Petra Ortega @Tim Goranson @Chris Newell @Terry Dunn More

6 days ago · 0 comments · 0 likes

Jennifer Teager

Looking forward to a copy of today's deck and the spreadsheet example. @Emily Peña More

6 days ago · 0 comments · 0 likes

Nikhil Jaitly

Hello all, how do we go about taking a backup of attachments in Salesforce using APIs ? Thanks Nikhil More

7 days ago · 1 comments · 0 likes

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