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Carol Enevoldsen

Here's the Summer '20 Release Overview Deck. If you haven't seen this before, it's a visual companion to the release notes and walks you through the major enhancements in Summer '20. You can slice and dice it as you wish to train yourself and your users. This deck covers: - Overall User Productivity - Sales Cloud - Service Cloud - Analytics - Communities - Salesforce Mobile App - Customization - Financial Services Cloud - Health Cloud If you'd prefer a higher level overview of the top features across all the clouds, check out the Release in a Box deck at This is the Powerpoint version, please PM me if you need the GSlides version and I'll share it. Note: there may be errors and crimes against formatting in here, if you spot any please let me know. More

16 hours ago · 0 comments · 0 likes

Jim DeSando

Thanks to all for a good meeting yesterday, hope it was helpful. I did enjoy catching up with everybody. Some notes: We will continue to have the virtual meetings and not skip a month over the summer. Topics and people volunteered :) Another session about Flow - but need to determine the level - @Wenda McMahan has offered to help out with this one Introduction to the different aspects of Marketing and what Clouds or Solutions support the B2C, B2B and B2B&C setups - @Dan Couch offered to help with this one and @T.J. Kuhn was mentioned as a resource (so much for sneaking away T.J.) Interest in leaning more about what the U of A is doing - - @John Gestautas offered to help on this one Thanks to @Kelley Kain and @Carol Enevoldsen for their help in monitoring the chat It was great to meet @Ali Jeffords we look forward to seeing you at more events We had to visitor that are not part of the community, but thank you for participating: @Doug Contaoi and Shiv T . Remember we have a new community for the Tucson area: Tucson, AZ B2C Marketers Group - - it is being led by @Dan Couch Thanks, Jim More

16 days ago · 0 comments · 0 likes

Carol Enevoldsen

This Summer '20 info-graphic is super useful and worth downloading/keeping for future reference. @* Lightning Now! * @Salesforce Military & Trailhead Military @Trailblazer Community Corner More

18 days ago · 1 comments · 0 likes

Carol Enevoldsen

Up for what? Prioritization! Monday marks the beginning of the next cycle of IdeaExchange Prioritization and a few of our product managers have already updated some ideas to signal they need your help deciding what they should start working on next. You'll get to see the full list of 13 ideas at starting at 9 a.m. PDT on 5/18. But in the meantime, I'll save you the search (because trust me, I know that the current IdeaExchange is not the easiest to search) and share some of the ideas you'll be considering: - Sales Cloud: Opportunity queues ( - Sales Cloud: Allow Opportunity Product to be a lookup field ( - Service Cloud: Web to Flow ( - Lightning: Share button in Lightning experience ( There's your sneak peek. More to come! IdeaExchange Prioritization will be open May 18 at 9:00 a.m. PDT through 11:59 p.m. PDT on June 1. And be on the lookout for how you can help us help those in need of affordable shelter simply by prioritizing! @True to the Core More

18 days ago · 0 comments · 0 likes

Jim DeSando

Here is an update on TrailheaDX it is virtual this year and planned for June 25th. More

24 days ago · 0 comments · 2 likes