Small & Medium Business Trailblazers

Welcome to the community for small and medium businesses (SMBs)! Join the conversation here to learn more about growing your business, how Salesforce can help you, and everything in between. This group is designed for SMBs to engage with one another by asking questions, helping each other, and sharing experiences.

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Recent Posts

Christina Keohane

Salesforce experts are here to support your business through COVID-19. Please click on the following link, to review available resources that can help you through this unprecedented time. More

4 days ago · 1 comments · 0 likes

Christina Keohane

Hi SMB Community Trailblazers! Last week we launched Salesforce Care for Small Business. This is a solution to support small businesses during this difficult time. We’re providing free product and helpful resources to help navigate the crisis. For more information on Salesforce Care for Small Business please check out the webpage attached to this post. More

5 days ago · 0 comments · 0 likes

Diana Luo

👋Check out the latest Salesforce Labs app on the AppExchange: Preconfigured Service Cloud Dashboards ( Use these ready-to-use dashboards for your executives, managers, and agents. Rather than building dashboards from scratch, take advantage of real-time insights we’ve designed to empower service teams to deliver better customer experiences and stay on track to achieving their goals. Preconfigured dashboard types: - Executive Sponsor tracks overall revenue, case trends and progress - Service Manager tracks team performance, case trends, and revenue - Clean Your Room shows service agents their performance and flags at-risk cases - Key Performance Indicators gives a high-level view of the company’s performance 👉Learn more about Preconfigured Service Cloud Dashboards here: More

16 days ago · 0 comments · 0 likes

Christina Keohane

📣📣 Announcement: Resources for the Coronavirus Outbreak 📣 📣 In the midst of the Coronavirus outbreak, we wanted to share some helpful resources that you can access to stay up to date and informed about a situation that seems to change daily. At Salesforce, we stand with small businesses as they take precautions to safeguard their customers and employees during the outbreak. We hope these resources provide additional assistance to you during this time. More

23 days ago · 0 comments · 0 likes

Christina Keohane

🎉🎉Happy Monday Community! 🎉🎉 Please see the new resource link added to the page to learn more about the Salesforce Partners Offers. This is a helpful resource for those looking for great deals on other products such as Quickbooks, DocuSign, and Brex. Keep checking the Community for future resources and content to help you continue to grow your business and find success. More

2 months ago · 1 comments · 0 likes

SMB Resources