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Laura Gil

Here I am again with a new question and wondering if there is a Salesforce architect within this group. We got the requirement to build a report or list views showing open cases assigned to me as User and my team. I know a report can be built using the standard "My team's cases". This would only work if you have created case teams in Salesforce. This is not what we have in the application. What we have in the application is a Territory Model hierarchy. This has as first level the Region (e.g. APAC). Then as second level the country within the region and then the Division. For this the Case Access Level is "Users in this territory cannot access cases that they do not own that are associated with accounts in the territory". Can someone share their experience if it is possible to fulfill such a requierement using a territory model hierarchy with such a Case Access Level?. How can this be done? More

11 days ago · 0 comments · 0 likes

Dawn Scott

Tempe, AZ Job Opportunity - Closing Tue May 7! ASU Enterprise Salesforce Team just posted a position for Salesforce Application Support This is an entry-level job as a junior-level Salesforce Administrator; the primary role is to provide support via Cases, ServiceNow and Chatter. More

24 days ago · 4 comments · 5 likes

Wenda McMahan

To our neighboring Ohana to the north: I am taking a position with a cloud consulting company in May and my current position at Accelerate Diagnostics will be available. See the job description: More

1 month ago · 0 comments · 1 likes

Christopher Stewart

I am a Salesforce Educator are any businesses interested in my assistance in the area? More

1 month ago · 0 comments · 0 likes

Gloria Gutierrez

April 20th: Lightning Workshop Attendees: Agenda, RSVP, and Refreshments Survey Agenda: - From Readiness Check to Rolling out Users, go Live on Lightning! - Lightning Apps, Layouts and Record Pages - Boost Productivity with Quick Actions - Track Anything in Salesforce with Lightning Reports and Dashboards - Questions, examples, etc We plan to follow up this session with more detailed sessions for Custom Applications, Service Cloud and Sales Processes. RSVP If you cannot make the meeting, please update your RSVP we have a waitlist of people who may like to attend. Refreshments We are trying to get the best mix of refreshments for this and future meetings. Please fill out this survey so we can gauge what the group may need as far as dietary needs or tastes. See you at the workshop! More

1 month ago · 0 comments · 1 likes