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Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Tiago Lopes

Hi guys, I have a requirement to retrieve all daily SMS opt outs from MC, from an external system. I've checked MC or Mobile Connect API and there's not such functionality - any recommendation on how to achieve this ? Thanks in advance More

19 minutes ago · 0 comments · 0 likes

Annie Tran

Hello trailblazers, I have a question about Automation Studio: A marketer wants to automate data feeds into Marketing Cloud, and are trying to set up data import activities that kick off automatically once a file is placed on the SFTP, on a recurring nightly basis. What type of automation could be the driver of this data import setup? Why is the answer Data Event Automation, but not File Drop Automation? More

2 hours ago · 0 comments · 0 likes

Felix Sanchez

Hi all, having more than 500 users and 170 child business units in my org, I'd like to handle assigning a number of users to a business unit easily. In Setup / Users / Import the Bulk User Update instructions tells me to create a .csv file with this user information: name*, username*, password*, reply email address*, notification email address*, enabled*, role external keys (*Required Field) Can I assign users to business unit this way by adding a business unit field to the .csv file, or should I go for the Bulk Business Unit update option in Setup / Business Units / Import instead? Thank you More

5 hours ago · 0 comments · 0 likes

Milton Muthuraj Thangapandi

Hello Marketers, you can create a killer marketing email, but if the Subject Line does not grab your customer’s attention, the chances of opening your email is relatively less and sometimes it will never be read... Learn how to create 'Personalized Dynamic Subject Line' in the below series of blogs with example and screen shots. Simple Configuration https://sfmcjourney.com/personalized-dynamic-subject-line-i/ Using Dynamic Content Button https://sfmcjourney.com/personalized-dynamic-subject-line-ii/ Using AMPScript https://sfmcjourney.com/personalized-dynamic-subject-line-iii/ #SfmcMilton , #SfmcJourney More

12 hours ago · 0 comments · 2 likes

Stephanie Bouzounis

I am new to Marketing Cloud and do not understand much. With that said, I created a Data Extension to use for email and mobile. When I go to Mobile Connect, I can't select the data extension. Can someone help? More

15 hours ago · 0 comments · 0 likes

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