Marketing Cloud

Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Argenis Perez

Hi Community in the Web Studio option. What we can do with Predictive web? More

14 hours ago · 0 comments · 0 likes

Erica Behnke

Hello, We are moving from Responsys/Oracle to SFMC and in Responsys we are always creating Segment Groups/Rules to be able to add to our reports and make them more detailed (see attached file). Is the only way to do this in SFMC by going into Audience Builder and creating Segments? Again, we just need it for reporting not for building a filter to send to. Thanks for your help, Erica More

2 days ago · 0 comments · 1 likes

Tiffany Nelson

Question about Salesforce and Salesforce Marketing Cloud Integration. We have a user profile setup that is the connecting profile for SF and SFMC, this Marketing API User is constantly being disconnected from Marketing Cloud causing issues with our instance and data between the 2 systems. - Has anyone else experienced this? - Any ideas on what might be causing this? (I want to say, since we've had so many problems with them, that it's a token issue) - Any ideas on how to better monitor? Right now, I go to setup and login as the SFMC Integration User and then go to Marketing Cloud to make sure it does not prompt me for a login. Marketing Cloud API User: https://help.salesforce.com/articleView?id=mc_co_connect_marketing_cloud_api_user.htm&type=5 More

2 days ago · 0 comments · 0 likes

Albert Jimenez

Hello, are there any folks in here that use Marketing Cloud primarily for internal communications? Our internal communications team has been looking at other mobile solutions to supplement our internal comms, but I mentioned that I have not seen anything they have shown that cannot be done through a combination of Email Studio, Mobile Studio, and Journey Builder (we can also throw in Chatter because we also use Sales Cloud). Any success stories or case studies would be awesome. Thank you in advance! More

2 days ago · 2 comments · 1 likes

Swanand Joshi

Question: Will Marketing Cloud Survey available after 2020? Can I create new survey after end of classic content support? Because in the documentation it is mentioned that, Classic content in Email Studio starts its end of support plan in the first half of 2020. While you will be able to edit and send classic emails after end of support, you won’t be able to create new classic emails in Email Studio. https://help.salesforce.com/articleView?id=mc_es_surveys.htm&type=5 @Jeremy Powell @Ashish Borate @Rahul Gade @Anand Sawant @Amit Joshi More

2 days ago · 1 comments · 0 likes

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