Marketing Cloud

Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Pedro Campolina

Hello community! I am a beginner and first time here. Not sure if this is the right place to ask this but here i go. I have a doubt regarding emails of a customer inside a Data Extension which will be used in Journeys. The problem is, in my legacy system, a customer can have multiple emails, like "the strongest one", second one, and even third one. More than 15% of the customers have more than 1 email registered. I have a routine to import this legacy database to Marketing Cloud. When importing this data to the Data Extension, there are two scenarios: - Create one line in Data Extension per customer with columns: MainEmail, SecondEmail, ThirdEmail or - Create multiple lines per email (in this case i have many duplicated information) and probably will have difficulty to update this data or i can send duplicated communication to the same person at once, i suppose. Not sure what is the best option for future journeys, since we are starting to use Marketing Cloud now, but i need to setup this Data Extension to start some communication. Any ideias? Thanks! Pedro More

1 hour ago · 0 comments · 0 likes

Sharath Thammanna salesforce Marketing consultant

Hi Team, Can any one help me on Einstein Email recommendation in Marketing Cloud. Thanks Sharath More

3 hours ago · 0 comments · 0 likes

Aaveg Chitranshi

What To Expect From Cloud Computing In 2020? Read More:- http://bit.ly/3bAiwZP #salesforce #cloudanalogy #cloudcomputing #marketingcloud More

3 hours ago · 0 comments · 0 likes

Miku Konsolas

Might need a slight facelift, but high level comparison of when to use the SOAP vs. REST API in MC More

18 hours ago · 1 comments · 4 likes

Mack G. R.

While speaking about the backend, any updates coming up To Add Debugging Support for CloudPages? #MCDeveloper @Marc Cohen More

18 hours ago · 0 comments · 1 likes

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