Customer Success

Welcome to the Customer Success Ohana! This group is your home base for all Success Cloud features and services like Premier Success Plans. In addition, our moderators are here to help you navigate the greater customer success family of official groups here in the Trailblazer Community. Ask any question and we help you find what you need faster.

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Recent Posts

Collin Zimmerman

Loving sales cloud! #TellBlaze More

18 minutes ago · 0 comments · 0 likes

Michael O'Connor

[Picks from the Pack: Customer Success] June 15, 2018 Featured Webinar: 5 Tips for Launching Epic Salesforce Implementations: The Rules of Collaboration: Building IT & Business Partnerships Register here: https://www.salesforce.com/campaign/launching-epic-salesforce-implementations/ LATEST NEWS - Twitter Contest: Blaze is howling with happiness for everyone to share their stories about Success Cloud and the Success Community!! Grand Prize wins a Dreamforce Full Conference Pass (event-only)* -Webinar Recap: Digital Transformation 101: Creating a Digital Operating Model ********************************************* COMMUNITY HIGHLIGHTS New: Lightning Usage App – measure usage and insights June '18 Tech Updates are out New Blog: 5 Easy Ways to Improve Your Next Meeting #[Picks from the Pack - Customer Success] ------------------- *This sweepstakes is sponsored by the Salesforce Success Cloud. We're your guides to customer success and we've designed Salesforce Success Cloud to help you realize the full potential of Salesforce. Whatever your ambitions, Salesforce Success Cloud is here to help you reach them. Learn more here <http://bit.ly/2Fu3rwl> and take our Trail: <http://bit.ly/2tJwwyE> No purchase necessary. Void where prohibited. Sweepstakes runs 6/15/18 8:00 a.m. PT to 6/30/18 5:00 p.m. PT. Open to legal residents of the U.S. (inc. D.C.). Must be 18+. See Official Rules for more details. More

3 days ago · 2 comments · 0 likes

Michael O'Connor

[Webinar recap] Digital Transformation 101: Creating a Digital Operating Model. Have you started building your digital operating model? Are you looking for ways to improve your existing one? Hear @Forrest Murphy and @Matt Evans (Salesforce) in this webinar to learn how: - Establishing a digital operating model helps you accelerate digitization and increase organizational agility. - What other top companies have done to begin building their Digital Operating Models. Recording: https://sfdc.co/HDNiT Slide deck: https://success.salesforce.com/0693A000006uxB2 Sign up for the next 2 webinars in our Digital Transformation 101 series: - "Get Your Company Culture Ready For The Digital Age": http://sfdc.co/changemgmt - "Propel Sustainable Innovation with Experimentation": https://sfdc.co/b45Pip @Al Dea @Gianfranco Magpantay @Taylor Hollenbeck More

3 days ago · 0 comments · 0 likes

Chris Hoffmeyer

Learning so much at #CNX18. Great event. More

4 days ago · 1 comments · 1 likes

Stacey Torman

Salesforce Communities #TellBlaze Twitter Sweepstakes June 15-30! We all love Blaze - she's our incredibly loyal guide on our journey to success, and wherever that trail takes us, she's there right at our side. Let's show her some love and tell her what makes you happy about Salesforce Success Cloud!! Sweepstakes Details Here: https://success.salesforce.com/0683A000007JIpS HOW TO ENTER: Follow These Three Steps!! It's Easy! Step 1: Between June 15 and 30, simply Tweet to tell Blaze what makes you happy about Salesforce or the Success Cloud! NOTE: You must use ALL of the following hashtags to be counted as an entry: - #TellBlaze - #SuccessCloud - @salesforce (while not required, we'd love it if you tag @asksalesforce also if you have room!!) Step 2: Share a link to your tweet in the @ * Customer Success * group in the Trailblazer Community and use the hashtag #TellBlaze. Note: you can either comment on this thread or create your own post! Step 3: Everything else is up to you - #TellBlaze anything about what makes you happy about Salesforce or the Success Cloud! Not sure what to say??? Here are some ideas to get you started: - #TellBlaze what you’ve learned from Circles of Success? - #TellBlaze about what Premier Support did to help you today? - #TellBlaze what you like about Communities? - #TellBlaze what the best thing is about Communities? - #TellBlaze how Salesforce helps your company succeed - #TellBlaze how Salesforce helps YOU succeed? Example: I want to #TellBlaze how excited I am to be part of the @salesforce community with #SuccessCloud - I learn so much from what everyone shares! IMPORTANT NOTE: You only need one post in the community-share your first tweet and add any additional tweets by editing or adding comments. How many? Up to you!! - Tweet as many as five times - each tweet is an entry - but feel free to tweet more! - **Even better - get additional entries (up to 5) with every retweet you get!!!** - So encourage your friends, colleagues and followers to RT you! PRIZE: Grand prize is a FULL Dreamforce Pass (event-only) Blaze is howling with happiness for everyone to share their stories about Success Cloud and the Success Community!! FOR MORE DETAILS, CHECK OUT THE OFFICIAL RULES HERE! https://success.salesforce.com/0683A000007JIpS -------------------------------------------------------------------------------------------------------- This sweepstakes is sponsored by the Salesforce Success Cloud. We're your guides to customer success and we've designed Salesforce Success Cloud to help you realize the full potential of Salesforce. Whatever your ambitions, Salesforce Success Cloud is here to help you reach them. Learn more here <http://bit.ly/2Fu3rwl> and take our Trail: <http://bit.ly/2tJwwyE> No purchase necessary. Void where prohibited. Sweepstakes runs 6/15/18 8:00 a.m. PT to 6/30/18 5:00 p.m. PT. Open to legal residents of the U.S. (inc. D.C.). Must be 18+. See Official Rules for more details. @Elna Miller @Michael O'Connor More

4 days ago · 2 comments · 2 likes

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