Trailblazer Community

Sales Cloud - Getting Started

Welcome to the Customer Success Ohana! This group is dedicated to help customers new to Sales Cloud get up and running quickly. Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Debra Anderson

We are creating some Lightning Email templates to be used with High Velocity Sales and looking for options/best practices to allow recipient to un-subscribe from the HVS sent email. More

2 hours ago · 1 comments · 0 likes

Bhavin Patel

🥁🥁🥁🥁🥁 Drumroll please.... 🎉 🎉🎉🎉🎉 Congratulations to our AWESOME Top Community Contributor, @Jonathan Fox, who contributed to 347 questions during May 2020! Your efforts and valuable expertise are truly appreciated in the Trailblazer Community. Once again, thank you for helping to provide valuable resources for our community members! 🥇💯🌟 See how @Jonathan Fox unfolds with the Best Answer on Duplicate Fields 👉👉👉 More

3 hours ago · 2 comments · 3 likes

Aiyaz Ahmed

Welcome to the PREPARE FOR SUCCESS webinar Register here for our other webinars: Here are all the links and resources we will be discussing during our session: Webinar Deck: Webinar Recording: Getting Started Resources Quick Start: Getting Started with Salesforce: Getting Started Workbook: Quick Start: Successfully Implement with Partners: More

3 hours ago · 2 comments · 5 likes

Steve Thornhill

Hello, I'm hoping that someone can provide me with a sanity check. We use email-to-case and one of the settings we use is to only accept emails from specific email addresses. I have noticed(from customers telling me after the fact) that if they log a case to one of our verified email addresses AND they include another persons email address in the TO field of their email, it does not log a case and in turn, I am not notifed. This has led to some angry customers. My only work around now is to tell them to only include the verified email address in the TO: field and any other email addresses in the CC: field. Has anyone run into the same issue? I have not yet logged a case with Salesforce as this could very well be my inexperience in this area. Thanks in advance for your help/advice. Steve More

11 hours ago · 0 comments · 1 likes

priyanka Narisetty

Hi, we have recently rolled out Salesforce cpq, I am planning to take Salesforce cpq certification. Can anyone in this group redirect me to cpq study group and cpq documentation. More

22 hours ago · 1 comments · 0 likes

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Getting Started Resources