Trailblazer Community

Sales Cloud - Getting Started

Welcome to the Customer Success Ohana! This group is dedicated to help customers new to Sales Cloud get up and running quickly. Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Steve Thornhill

Hello, I'm hoping that someone can provide me with a sanity check. We use email-to-case and one of the settings we use is to only accept emails from specific email addresses. I have noticed(from customers telling me after the fact) that if they log a case to one of our verified email addresses AND they include another persons email address in the TO field of their email, it does not log a case and in turn, I am not notifed. This has led to some angry customers. My only work around now is to tell them to only include the verified email address in the TO: field and any other email addresses in the CC: field. Has anyone run into the same issue? I have not logged a case with Salesforce as this could very well be my inexperience. Thanks in advance for your help/advice. Steve More

1 hour ago · 0 comments · 0 likes

priyanka Narisetty

Hi, we have recently rolled out Salesforce cpq, I am planning to take Salesforce cpq certification. Can anyone in this group redirect me to cpq study group and cpq documentation. More

12 hours ago · 1 comments · 0 likes

Xenia Chilkowich

I've noticed that when I try to edit a dashboard component after my dashboard has been saved that I can only change the color scheme. This is really frustrating and time consuming, especially since it's so painful to drag and drop items from bottom up. Is there any way around this? More

13 hours ago · 1 comments · 0 likes

Bhavin Patel

🏆🏆🏆🏆🏆 Congratulations and a Big Thank You to our AWESOME Top Community Contributor, @Ankush Agarwal , who contributed to 553 questions during May 2020! Your efforts, presence, and valuable expertise are truly appreciated in the Trailblazer Community. Once again, thank you for all that you do to share your knowledge and support with our customers. We truly appreciate it! 🥇💯🌟 See how @Ankush Agarwal unfolds with the Best Answer on How to insert text within a formula 👉 👉 👉 More

14 hours ago · 3 comments · 3 likes

Bhavin Patel

Combine different types of information in a joined report, here's how 👇 More

20 hours ago · 1 comments · 0 likes

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