Release Readiness Trailblazers

Welcome to the Customer Success Ohana! Release Readiness Trailblazers is dedicated to helping you stay up to date on the latest and greatest product enhancements and innovations. Consider this group the central location for release information for all Salesforce Clouds, Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Lhotse Springer

I'm looking for help figuring out what happened with one of my URL Hacks that was working perfectly before this release. Any idea/comment will be greatly appreciated. The organization uses the NPSP Household Model, so every contact has a Household and Affiliations with one or more Organizations. This URL was part of an Organization Account Page Layout to create Cases related to the Account from a Salesforce Community. The URL assigned the correct Case Record Type and Account.{!Account.Id} However, after this release, a user click the URL, they see the correct Account selected (the organization one), but when they Submit the case, the Case Account is changed to their Household. What could be causing this behavior? More

28 minutes ago · 0 comments · 0 likes

Tammy Franz

As we started to use assigning Task to Queues, there are a few missing pieces. You can assign a task to a Queue but the information in the help document copied below (or see link) says that You can see task items in a queue's list view only if you are a member of the queue. Task list views do not get setup this way and there doesn't appear to be a way to share with the queue so we created a Public Group as a workaround. I think the help information should be corrected. Another missing piece is the Accept action. I voted for the idea but very strange that this didn't come with assign tasks to queues. We created a custom button for it. Task Queues in Lightning Experience - Only Salesforce admins can set up task queues. - You can see task items in a queue’s list view only if you’re a member of the queue. - Emails, notifications, and reminders are only sent after tasks are reassigned from the queue to a specific user. - Tasks can’t be assigned to queues using quick actions. - To include task queues in packages, add the corresponding task list view and queue to your package. - If the owner of a parent record is reassigned from a queue to a user, that record’s open tasks remain in the task queue. - You can’t filter the Activity Dashboard by queues that own activities. More

7 days ago · 3 comments · 2 likes

Jacinta Burke

We sent an email this morning to all admins letting everyone know that we are postponing the Summer '20 release. Posting an abbreviated version below for anyone who missed it. Many of you are release readiness regulars and will have questions on when things like pre-release, release notes, etc .. are coming. I will provide these over the next few days. In the meantime, let us know if you have any further questions. ---------------------------------------- Earlier this month, Salesforce CEO Marc Benioff shared an update regarding our response to COVID-19 and reiterated our commitment to continue to deliver the highest levels of performance, availability, and security. That commitment includes making any necessary adjustments to create stability and consistency for our customers. Many of our customers have been affected by COVID-19 and have asked us to reduce the level of technology change that they’re dealing with during this time. To that end, we will postpone the Summer ’20 release. Here is the updated Summer ’20 release schedule: - - Sandbox preview: May 29-30, 2020 (was May 8-9) - Summer ’20 Production release:- First Release window: June 12 (was May 15) - Second Release window: July 10 (was June 5) - Third Release window: July 17-18, 2020 (was June 12-13) Not sure what release window you’re in? Search for your Salesforce instance on Trust ( (i.e. NA44, EU26, AP11) and review the Maintenance tab for the updated dates. Together, we face a truly unprecedented situation that is affecting all of our families, our businesses, and the communities we serve. Thanks for your patience, and our apologies for any issues the postponement may cause you. ---------------------------------------- More

8 days ago · 7 comments · 16 likes

Paul Wood

Summer ’20 Release Postponed email. Is it possible to say how this will impact the rest of the release timetable such as draft release notes, etc? @Elna Miller @Jacinta Burke @Kristen Powell More

8 days ago · 8 comments · 4 likes

Elna Miller

Update: Salesforce experts are here to support your business through COVID-19. More

9 days ago · 1 comments · 1 likes

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