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Jeremy OngJeremy Ong 

Multiple Merge Fields in Classic Email Templates?

I'm trying to make an email template that looks like this:

Subject:
[Owner] has made contact with AP
Body:
Hello,

[Owner] has made contact with AP
You can find the AP below:
[link to AP's record]


I was wondering if something like this is possible in Classic Email Templates?
Best Answer chosen by Jeremy Ong
Madhu BMadhu B
Hi Jeremy,

Absolutely possible, see the below sample configuration template (working one).

User-added image

Steps to add:-
  1. From "Available Merge Fields select object  then Select Field and copy the expression.Steps
  2. Paste the above copied expression in your email body.
Thanks & Regards,
Madhu B

Hope it helps
------------------
"Mark it as Answer" if my answer make sense...

All Answers

Madhu BMadhu B
Hi Jeremy,

Absolutely possible, see the below sample configuration template (working one).

User-added image

Steps to add:-
  1. From "Available Merge Fields select object  then Select Field and copy the expression.Steps
  2. Paste the above copied expression in your email body.
Thanks & Regards,
Madhu B

Hope it helps
------------------
"Mark it as Answer" if my answer make sense...
This was selected as the best answer
Tony TrinhTony Trinh
Hello Jeremy,

Yes this is doable. You'd have to select the Field Type (Object which contains the merge field you want), then you can choose the Owner field. For the link to the record, you'd choose the Detail Link. Here is an example for the Case Object.
Case Owner's first name:
User-added image
Case Record Link:
User-added image

I hope this helps.