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Ashley FreiheitAshley Freiheit 

Formula for TODAY() + 1

Hello, 

I've built a formula in process builder which should fire off an email alert if a lead is unopened 1 day after it is assigned. I created a custom field Lead.Updated_Date__c and have a process which puts today's date in that field when a lead owner changes. I've confirmed that that field is working properly. I cannot get the email alert to go out if I have the TODAY() + 1 in there. If I remove the + 1, it'll go out. How can I get this to be delivered 1 day after the lead assignment? Here's my current formula: 

[Lead].Updated_Date__c = TODAY() + 1

&&

[Lead].IsUnreadByOwner = True



Thank you, 
Ashley 
Best Answer chosen by Ashley Freiheit
Deepak AnandDeepak Anand
You should be using a Time-triggered Action/Scheduled Action for your Process wherein you would say -
1 Day After [Lead].Updated_Date__c
And then add the Email Altert to it.

All Answers

Deepak AnandDeepak Anand
You should be using a Time-triggered Action/Scheduled Action for your Process wherein you would say -
1 Day After [Lead].Updated_Date__c
And then add the Email Altert to it.
This was selected as the best answer
Ashley FreiheitAshley Freiheit
Perfect! Thanks. I'd never used that functionality before and forgot it existed within process builder.