Email templates not available in Lightning setup - Answers - Salesforce Trailblazer Community
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Josh DavisJosh Davis 

Email templates not available in Lightning setup

In Lightning Setup, I see Email>Classic Email Templates, but not Email Templates, where Lightning templates would be. I've read this post (https://success.salesforce.com/answers?id=9063A0000019fpoQAA#!/feedtype=SINGLE_QUESTION_SEARCH_RESULT&id=9063A000000lFahQAE) and added a tab where I could create a template, but that doesn't explain why some users/orgs have those different entries in Setup. Why is that?
Best Answer chosen by Josh Davis
Sakthivel MadeshSakthivel Madesh
Hi Josh,

In Lightning Email template, not exists in the setup. its recently impleted as tab based approach, so Lightning email templates available under the App Launcher -> Email Template (Tab).

Please refer my video for your reference:
https://www.youtube.com/watch?v=xWgx-80E4iQ

Reference Links:
https://help.salesforce.com/articleView?id=email_templates_lightning_parent.htm&type=5

Thanks & Regards,
Sakthivel Madesh

All Answers

Sakthivel MadeshSakthivel Madesh
Hi Josh,

In Lightning Email template, not exists in the setup. its recently impleted as tab based approach, so Lightning email templates available under the App Launcher -> Email Template (Tab).

Please refer my video for your reference:
https://www.youtube.com/watch?v=xWgx-80E4iQ

Reference Links:
https://help.salesforce.com/articleView?id=email_templates_lightning_parent.htm&type=5

Thanks & Regards,
Sakthivel Madesh
This was selected as the best answer
Josh DavisJosh Davis
Thanks for the video, Sakthivel! I never saw that All Items section of the App Launcher in our migration to Lightning.