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Sreesh NairSreesh Nair 

How can we know the expected ETA of a fixed known issue?

Hi All,

Please let us know how we can check the ETA for applying the patch  "Winter '18 Patch 3.0" on  a particulare server  (NA18)

Fixed known issue: https://success.salesforce.com/issues_view?id=a1p3A000000eqXCQAY

Thanks,
Sreesh
Best Answer chosen by Sreesh Nair
Deepak AnandDeepak Anand
Sorry! Unfortunately nor are we in position to confirm that. This is a site made of Admins/Salesforce Users just like you.

But if you look carefully into that Issue, there are two things to nore -
  1. This issue is being fixed as part of the upcoming Winter'18 Release. This isn't GA yet.
  2. But the Winter'18 Release has hit all the Sandboxes. If you look carefully, all the Servers prefixed with CS in other words Sandboxes have been fixed.
These leads us to a conclusion that - When the Winter'18 hits the Production servers(those prefixed with NAs, APs etc) this should be fixed. Now to know exactly when the Production servers will be upgraded, you have to head to trust.salesforce.com (https://trust.salesforce.com/en/). From there you should be able to check when is the Winter'18 hitting your Server i.e., NA18(https://status.salesforce.com/status/NA18).

This is what I see - 
User-added image

All this infers that this fix is coming to NA18 by Oct 7(Safe Harbor) :-)

All Answers

Douglas BurkhartDouglas Burkhart
Hi Sreesh,

Please refer to the Release Maintenance Window Schedule in the following article: https://help.salesforce.com/articleView?id=000176208&type=1

You can also review the Trust Site to see once the patch has been scheduled: https://status.salesforce.com/status/NA18

Doug
Deepak AnandDeepak Anand
Sorry! Unfortunately nor are we in position to confirm that. This is a site made of Admins/Salesforce Users just like you.

But if you look carefully into that Issue, there are two things to nore -
  1. This issue is being fixed as part of the upcoming Winter'18 Release. This isn't GA yet.
  2. But the Winter'18 Release has hit all the Sandboxes. If you look carefully, all the Servers prefixed with CS in other words Sandboxes have been fixed.
These leads us to a conclusion that - When the Winter'18 hits the Production servers(those prefixed with NAs, APs etc) this should be fixed. Now to know exactly when the Production servers will be upgraded, you have to head to trust.salesforce.com (https://trust.salesforce.com/en/). From there you should be able to check when is the Winter'18 hitting your Server i.e., NA18(https://status.salesforce.com/status/NA18).

This is what I see - 
User-added image

All this infers that this fix is coming to NA18 by Oct 7(Safe Harbor) :-)
This was selected as the best answer