Can I get a direct data connection between my organization and my Salesforce instance? - Answers - Salesforce Trailblazer Community
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Joseph SalingJoseph Saling 

Can I get a direct data connection between my organization and my Salesforce instance?

I would like to find out if SalesForce will support a direct data circuit between my organization and our SalesForce instance? We leverage Comcast for data connections. I have been told this can be done with AT&T circuits, who can I contact at Salesforce to see about using Comcast instead?
Jeff MayJeff May
Salesforce is a browser-based cloud solution, so as long as you have internet connection (via any means) you will be able to access Salesforce.
Joe SalingJoe Saling
thank you, we do have connections now. There is latency that we are trying to address and other clients we've spoken to have a direct circuit connection into Salesforce which, they claim, has vastly improved their connectivity and application response time. AT&T offers this as a service, I'm trying to find a contact at Salesforce I can discuss a similar arrangement with for Comcast.
Jeff MayJeff May
The best next step would be to submit a Support Case from the Help & Training inside your Salesforce org.  That will get it submitted to Salesforce Support who can escalate as needed.
Joe SalingJoe Saling
Thanks again. I have opened a case from my login. I thought I'd ask the community to see if anyone had tried anything similar.