Hi, i'm triyng to launch a trailhead challenge, but the page is not loading, being directed to salesforce classic page where this message appears: The data you were trying to access could not be found... anyone knows how to solve it? thanks - Answers - Salesforce Trailblazer Community
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Walther MatosWalther Matos 

Hi, i'm triyng to launch a trailhead challenge, but the page is not loading, being directed to salesforce classic page where this message appears: The data you were trying to access could not be found... anyone knows how to solve it? thanks

Best Answer chosen by Walther Matos
Jonathan FoxJonathan Fox
It sounds like a huge pain but log out, clear your browser cache and try again. Does that work?

If not, try spinning up a new trailhead playground and see if that allows you to do the challenge.

All Answers

Jonathan FoxJonathan Fox
It sounds like a huge pain but log out, clear your browser cache and try again. Does that work?

If not, try spinning up a new trailhead playground and see if that allows you to do the challenge.
This was selected as the best answer
Jonathan FoxJonathan Fox
Hi just checking in to see if you managed to get it working?
Jonathan FoxJonathan Fox
Hi Walther - If you need any more help, do reach out :)
Walther MatosWalther Matos
Hi Jonathan,
I think it was some kind of bug in the system.
You know, when you need to shut everything down and restart.
I did it, waited a bit and everything went back to normal.
Sometimes, when I launch many trailhead playgrounds in a short time, sometimes the system crashes, and the playground page does not open, forcing me to open the salesforce classic page with my password. I don't know why, but sometimes it happens
But I realized that it is a matter of having patience and restarting everything.
Thanks for the help,
Walther
Walther MatosWalther Matos
Like you said in your first answer, rs... clear up and try again!
Jonathan FoxJonathan Fox
I'm glad you're sorted. Feel free to message me through Trailblazer.me or on social media if you need any help