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Michael KolodnerMichael Kolodner 

Why doesn't "poll" show up as an option in my Chatter group?

When Chatter is on a record, I don't usually want the "Poll" option and yet it's there by default. However on a Chatter group, where I might actually use a Poll, it doesn't show up. Where do I edit what quick actions show up in a Chatter group?
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Best Answer chosen by Michael Kolodner
Coline LudwigColine Ludwig
Hi Michael - Have you looked at your configuration for Group Layouts? You probably need to update the Actions associated with your Group Layout. See this knowledge article: https://help.salesforce.com/articleView?id=collab_group_layout_customize.htm&type=5

All Answers

shweta chadhashweta chadha
Are you posting the poll to a group, or just your followers?  If you're just posting it to your followers then they would need to be following you for them to be able to see it.
Michael KolodnerMichael Kolodner
My point is that the "Poll" option doesn't even show up in the group. So I could only post a poll to my followers, which is not what I want to do.
 
shweta chadhashweta chadha
Did you click on share to post the poll to group.
Michael KolodnerMichael Kolodner
You are clearly not understanding the question. There is no poll because there is no Chatter publisher action in the group for a poll. Meanwhile, on records, Poll is an option at all times, even though I doubt it has ever been used. 
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I recognize that I could probably create a poll elsewhere and then share it to the group. But that is not what I want to do.
Coline LudwigColine Ludwig
Hi Michael - Have you looked at your configuration for Group Layouts? You probably need to update the Actions associated with your Group Layout. See this knowledge article: https://help.salesforce.com/articleView?id=collab_group_layout_customize.htm&type=5
This was selected as the best answer
Michael KolodnerMichael Kolodner
Thanks, Coline! That was what I was looking for. Not sure why my default Mobile and Lightning publisher layout didn't include Poll for groups. But it's fixed now!