Dashboard Error in Classic - Answers - Salesforce Trailblazer Community
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Raynor HolmesRaynor Holmes 

Dashboard Error in Classic

Hi,

Has anyone noticed an issue with accessing Dashobards from Classic today? They are working correctly in Lightning but some components are displaying an Internal Server Error message. This is impacting multiple users across every browser.
Best Answer chosen by Raynor Holmes
Sourav DuttaSourav Dutta
Seems it's a Known Issue, which is In Review now:
https://success.salesforce.com/issues_view?title=unable-to-access-dashboard-in-classic-with-an-internal-error-419622609&Id=a1p3A000001H2rJ (https://success.salesforce.com/issues_view?title=unable-to-access-dashboard-in-classic-with-an-internal-error-419622609&Id=a1p3A000001H2rJ)
 

All Answers

Raynor HolmesRaynor Holmes
I can't find any documentation about that anywhere. Also, my DB components are refershing/displaying that message randomly which doesn't help to track the root cause.
Sourav DuttaSourav Dutta
Is there any Lightning Table component/ Dashboard Filter used in the Dashboard?
Raynor HolmesRaynor Holmes
Hi, We have a dashboard filter but this Dashboard was created in Classic so no components include a lightning table. Also, I just refreshed our partial copy sandbox and the dashboard display correctly in the sandbox (different instance).
Sourav DuttaSourav Dutta
Seems it's a Known Issue, which is In Review now:
https://success.salesforce.com/issues_view?title=unable-to-access-dashboard-in-classic-with-an-internal-error-419622609&Id=a1p3A000001H2rJ (https://success.salesforce.com/issues_view?title=unable-to-access-dashboard-in-classic-with-an-internal-error-419622609&Id=a1p3A000001H2rJ)
 
This was selected as the best answer
Raynor HolmesRaynor Holmes
Great, thank you. I kept looking for this in the Known Issue section yesterday.
John HorneJohn Horne
Yes, dashboards not working in Classic now. Dashboard components also linked to users home page showing the server error message at login which caused  confusion.
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